Senior Systems Operations Engineer

Overview

Senior Systems Operations Engineer role focused on managing installed systems and infrastructure to ensure high availability and reduce manual intervention.

What you'll do

• Lead or participate in managing installed systems and infrastructure within Systems Operations.
• Improve system efficiencies and lower human intervention time on related tasks.
• Review and analyze operational support systems and system management tools for availability.
• Work with vendors and technical personnel to resolve problems.
• Lead to meet technical deliverables using technical process controls or standards.
• Troubleshoot network, hardware, and software issues using predefined guidelines.

What you'll need

• 4+ years of Systems Engineering and/or Technology Architecture experience (or equivalent).
• Production support experience and Linux systems support/handling is required.
• Must be able to write Ansible playbooks for day-to-day systems administration.
• Must develop observability using Grafana, Splunk, and ServiceNow.
• Must have Redhat Linux certification or knowledge.
• Familiarity with incident/change/problem management and infrastructure service management processes.
• Ability to extract configuration information and use basic diagnostic tools for troubleshooting.

Details

• Location: Bengaluru, India.