Senior Territory Manager, Bank Retail & Direct Enterprise Sales

Overview

Lead territory sales for Razorpay's Offline Payment Solutions, driving merchant acquisition, revenue growth, and banking-channel business in the assigned territory.

What you'll do

• Drive sales of Razorpay Offline Payment Solutions and achieve monthly, quarterly, and annual sales and deployment targets.
• Identify and acquire new merchants across Retail, SME, Mid-Market, and Enterprise segments.
• Build a strong pipeline through field sales, referrals, banking channels, and partner networks.
• Manage the complete sales cycle from lead generation to onboarding and activation.
• Ensure timely documentation, KYC completion, installation, and merchant activation.
• Coordinate internally to ensure smooth merchant onboarding and faster turnaround times.
• Develop and maintain strong working relationships with partner bank branches, sales teams, and key banking stakeholders.
• Drive quality merchant acquisition and business generation through the bank channel, including merchant referrals and joint customer meetings.
• Manage the assigned merchant portfolio, drive cross-sell and upsell, and improve merchant retention and transaction growth.
• Lead, manage, and mentor the sales team to achieve business and revenue targets.
• Build relationships with aggregators, franchise networks, and enterprise customers, and identify key enterprise accounts to onboard.
• Track competitor activities, pricing, market trends, and emerging opportunities, and execute local sales campaigns.
• Work closely with Operations, Product, Risk, Finance, Customer Success, and Installation teams to ensure seamless execution and issue resolution.

What you'll need

• 8–10 years of experience in Merchant Acquiring, FinTech, Banking, Payment Solutions, POS Sales, or Financial Services.
• Strong experience in Bank Channel and Retail business.
• Proven experience in managing and developing banking relationships and driving business through the bank channel.
• Strong understanding of the Retail ecosystem, including customer acquisition, merchant/business development, and revenue generation.
• Proven experience in field sales, merchant acquisition, and portfolio management.
• Demonstrated experience in leading and managing sales teams, driving productivity, and achieving business targets.
• Strong exposure to Retail, SME, Enterprise, Aggregator, and Banking channels.
• Good understanding of POS acquiring, Soundbox, QR, and Payment Gateway solutions.
• Excellent stakeholder management, relationship-building, negotiation, communication, and execution skills.
• Strong ownership mindset with the ability to work independently in a target-driven environment.
• Willingness to travel extensively within the assigned territory.

Nice to have

• Preferably strong market exposure and business experience across Tamil Nadu (TN).

Details

• Location: Chennai.
• Extensive travel within the assigned territory is required.