ServiceNow Developer

Overview

Develop and maintain secure, scalable ServiceNow platform solutions, including applications, workflows, integrations, testing, releases, upgrades, and production support.

What you'll do

• Configure and develop ServiceNow applications, tables, forms, scripts, policies, catalog items, workflows, and platform components.
• Build and support REST/SOAP integrations, scripted APIs, authentication patterns, data imports, and transform maps.
• Write, review, troubleshoot, and maintain JavaScript and Glide-based code.
• Participate in technical design, estimation, peer review, testing, defect resolution, deployment, and release validation.
• Support application promotion, regression testing, clones, patches, upgrades, and post-deployment validation.
• Maintain technical documentation and follow security, source-control, development, and governance practices.
• Improve performance, automation, reuse, upgradeability, and technical debt.

What you'll need

• 4–14 years of hands-on ServiceNow development experience.
• Hands-on ServiceNow design, configuration, development, testing, and implementation experience.
• Mandatory experience with Customer Service Management (CSM).
• Strong JavaScript and Glide scripting skills.
• Experience with workflows, Flow Designer, forms, catalog items, business rules, client scripts, UI policies, data imports, and transform maps.
• Experience with REST/SOAP integrations and Integration Hub.
• CSA certification for Developer and Senior Developer roles.

Nice to have

• Financial Services Operations (FSO) experience.
• CAD or CSM certification for Developer and Senior Developer roles.
• Agile or DevOps delivery, CI/CD, source control, and automated testing experience.
• UI Builder, Service Portal, Workspaces, React, Angular, or modern front-end experience.
• Insurance or financial-services domain experience.
• A relevant Bachelor’s or Master’s degree.

Details

• Location: Hyderabad, Andhra Pradesh, India.
• Work model prioritizes in-person collaboration while offering flexibility.