ServiceNow GRC Developer - Senior Associate

Overview

Senior Associate in PwC's Acceleration Center India, Advisory practice, designing and configuring ServiceNow GRC solutions to support governance, risk, and compliance needs through configuration, development, and ongoing enhancement.

What you'll do

• Design and configure ServiceNow GRC solutions across Integrated Risk Management, Third-Party Risk Management, and Security Operations modules
• Build workflows, Flow Designer automation, business rules, client scripts, UI policies, and system integrations that support risk and compliance processes
• Translate client requirements into scalable platform designs that align with governance, regulatory, and control frameworks
• Implement operational risk, IT risk, compliance, audit, issue management, and policy control capabilities within ServiceNow
• Configure vendor onboarding, due diligence, risk assessment, and ongoing monitoring workflows for third-party risk programs
• Develop security incident response, vulnerability response, and threat intelligence functionality and integrate it with external security tools through REST APIs and MID Servers
• Support upgrades, patching, regression testing, user acceptance testing, production releases, and post-launch stabilization activities
• Embed access controls, segregation of duties, audit logging, and data quality checks into platform solutions
• Create dashboards, reports, and traceability views that support remediation tracking, risk visibility, and audit evidence
• Provide technical guidance to junior developers and configuration analysts while collaborating across architecture, testing, DevOps, and client teams

What you'll need

• At least a Bachelor's degree
• At least 4-8 years of experience
• Oral and written proficiency in English

Nice to have

• One or more ServiceNow certifications aligned to platform and workflow delivery, including Certified System Administrator (CSA), Certified Implementation Specialist (CIS ITSM, HRSD, CSM), Certified Application Developer (CAD), or related platform credentials
• Demonstrated ServiceNow IRM, TPRM, or SecOps configuration and development skills
• Building workflows, scripts, integrations, and dashboards in ServiceNow
• Translating risk, compliance, and security needs into platform solutions
• Guiding junior team members through review, feedback, and issue resolution
• Interpreting data to shape recommendations and delivery priorities