SG Grade- HR Onboarding

Overview

Lead the onboarding function for new joiners at Paytm, ensuring a seamless, structured and welcoming start, and manage end-to-end onboarding processes within the SG-Grade HR Operations vertical.

What you'll do

• Maintain accurate and up-to-date employee records, both physical (if needed) and digital, updating HRIS / internal trackers and databases for all onboarding activities and ensuring data integrity.
• Liaise with internal stakeholders including IT, Payroll/Finance, Hiring Managers and Facility/Office Admin to ensure smooth onboarding.
• Track onboarding progress, including new-joiner status, completion of formalities, induction checklist and pending items, and provide regular status updates and reports to HR leadership.
• Act as the first point of contact for new hires for onboarding-related queries or support during their initial days and weeks.
• Contribute to continuous improvement of onboarding processes by suggesting improvements, updating orientation materials and handbooks, and implementing best practices for new-hire experience and compliance.

What you'll need

• MBA in Human Resources.
• 1-3 years of relevant experience in HR operations, onboarding, HR coordination or generalist HR roles.
• Strong verbal and written communication skills, comfortable conducting presentations and interacting with new joiners and multiple departments.
• Proven organizational and team-management capabilities, able to manage schedules, coordinate stakeholders, supervise onboarding tasks and drive timely execution.
• Good understanding of HR processes including onboarding, employee lifecycle, HR compliance and employment paperwork.
• Hands-on proficiency with HRIS / onboarding software, MS Office or Google Workspace.
• High attention to detail, data accuracy and process orientation.
• Comfortable working in a 6-day working structure (as applicable).
• Ability to handle confidential and sensitive information with discretion.
• Customer-service and people-oriented mindset, empathetic, helpful and supportive towards new employees.

Nice to have

• Some exposure to leading or coordinating onboarding.
• Familiarity with local labour laws.

Details

• Location: Noida, Uttar Pradesh.
• 6-day working structure (as applicable).