Software Engineer L2 - Cloud Infrastructure

Overview

Software Engineer L2 - Cloud Infrastructure to evolve and maintain Twilio’s compute infrastructure, focusing on scalable cloud-native environments.

What you'll do

• Develop and maintain fundamental compute infrastructure in collaboration with engineers.
• Build scalable cloud-native environments, including VM orchestration.
• Support AWS Auto Scaling Group (ASG) for EC2 instances.
• Maintain hardened base AMIs and secure container images while preserving critical OS libraries.
• Automate operational needs such as monitoring, performance, planning, and disaster response.
• Participate in an on-call rotation for business-critical infrastructure.
• Apply Infrastructure as Code standards and author/review design docs and runbooks.

What you'll need

• 2+ years of experience managing AWS Cloud infrastructure.
• Strong ASG knowledge to design, implement, and support scalable environments.
• Experience with hardened base AMIs and AL23.
• Proficiency in one or more programming languages such as Java or Python.
• Proficient shell scripting for operational efficiency.
• Ability to work independently with multiple global teams operating the Twilio infrastructure platform.
• Knowledge of container-based application/services.

Details

• Work mode: remote, with occasional in-person travel for project/team meetings.
• Not eligible for hiring in San Francisco Bay area California (San Francisco, Oakland, San Jose and surrounding areas).