Software Engineering Manager

Overview

Manage a team supporting Ecolab’s GBS (Global Business Services) and Corporate Platforms organization. The team creates, implements, enhances and maintains multiple vendor-hosted and Ecolab-hosted business applications supporting Ecolab GBS organizations around the world.

What you'll do

• Drive technical excellence across multiple GBS solutions.
• Participate in technical design reviews to ensure high-quality platforms.
• Develop and implement plans to fill skillset gaps on the team and within the broader global organization.
• Contribute to the technical roadmap by identifying gaps in technical implementation and opportunities for improvement.
• Identify and cross-train technical solution members within the team to provide platform support coverage.
• Directly manage all work flowing through the team.
• Focus on timely delivery and issue resolution while ensuring quality through acceptance by the originating team or requestor.
• Ensure completed work undergoes thorough peer review and testing and adheres to Ecolab best practices.
• Measure team performance through reporting of KPIs and other metrics.
• Establish and track KPIs covering team progress, delivery timelines and individual professional goals.
• Develop and maintain reporting frameworks to communicate team metrics and progress effectively to stakeholders.
• Communicate clear expectations regarding work completion timelines, including prompt communication of anticipated delays.
• Conduct weekly 1:1s with core team members to support professional development.
• Make recommendations regarding missing or inadequately staffed skill sets to optimize team capabilities.
• Hire, mentor and grow passionate individuals who thrive in strong teams and facilitate onboarding for new members.
• Provide learning opportunities and guidance for team members.

What you'll need

• Bachelor's degree in a relevant discipline, such as Computer Science or MIS, or equivalent work experience.
• Minimum 3 years’ experience managing teams.
• 5+ years’ experience supporting global IT technology solutions where installation, upgrades, coding, performance tuning, support and administration were required.
• Experience developing or supporting system integrations and ETL solutions.
• Experience with applications running on Windows/UNIX Operating System.
• Experience developing and managing SQL databases.
• Experience working with third-party support teams and vendors.
• Able to act independently, seeking guidance and advice as appropriate.

Nice to have

• Experience with SAP integrated applications.
• Experience with SaaS solutions.
• Experience with ServiceNow and ITIL principals.
• Experience with Source to Pay or other global business services or shared services pillars.
• Experience mentoring and professionally developing software engineers, with a focus on creating formal learning opportunities.
• Adaptive to changing priorities and managing multiple tasks effectively.
• Strong communication, interpersonal and project leadership skills, with an ability to articulate and execute a philosophy for building effective, cohesive and collaborative cross-functional teams.
• Ability to think strategically while managing day-to-day execution.
• Strong problem-solving skills and attention to detail.
• Knowledge of application concepts/make-up such as security, database, servers, networks and cloud & virtualization concepts.

Details

• Location: Bangalore, Karnataka, India.