Software Engineering Technical Leader

Overview

Senior technical leader role on Cisco's cloud platform engineering team, building tools and platforms that let engineers procure, manage and optimize cloud infrastructure at scale across hybrid environments, with a focus on AI-first platform transformation.

What you'll do

• Lead development of complex software capabilities that improve cloud platform reliability, scalability, security, and operational efficiency in a DevOps model.
• Define and implement AI-enabled platform patterns that improve user journeys and operational outcomes across services.
• Lead AI-enabled capabilities, including assistant or agent-driven workflows, intent-based interactions, and ML-enabled operational intelligence.
• Architect and guide implementation of cloud-native microservices and APIs in Kubernetes-based environments.
• Drive cross-organizational technical planning, architecture alignment, and delivery execution.
• Apply LLM/ML frameworks (for example LangChain, LangGraph, PyTorch, or TensorFlow) to enterprise-scale production use cases.
• Lead improvements in observability, resiliency engineering, and automation strategy.
• Establish high standards for CI/CD, code quality, release reliability, and secure engineering practices.
• Lead production-readiness, incident learning, and long-term reliability programs.
• Mentor and develop engineers, and provide technical leadership across multiple teams.

What you'll need

• Bachelor's + 12 years of related experience, or Master's + 8 years of related experience, or PhD + 5 years of related experience.
• 10+ years of software development experience with Python and/or Go in enterprise cloud environments.
• Deep experience in cloud-native architecture, APIs, microservices, and platform automation.
• Advanced experience with Kubernetes, containers, CI/CD, and DevOps/SRE-aligned operating models.
• Proven experience delivering AI/ML-enabled capabilities in production and scaling adoption across organizations in an enterprise environment.
• Strong experience with SQL and NoSQL data platforms and distributed systems concerns.
• Demonstrated technical leadership, communication, and cross-organizational influence, including mentoring senior engineers.

Nice to have

• Experience defining AI strategy and implementation standards for platform engineering organizations.
• Experience with hybrid cloud platforms and enterprise-scale infrastructure services.
• Deep expertise in observability, reliability engineering, and operational excellence practices.
• Experience with Infrastructure as Code, policy governance, and secure software supply chains.
• Strong track record of mentorship, talent development, and technical community leadership.