Software Engineering Manager II

Overview

Lead the technical team supporting and extending Microsoft Dynamics 365 CRM platforms for global enterprise business requirements. Partner with business groups, internal and external developer partners, and Solution/Technical Architects to deliver effective technical solutions.

What you'll do

• Be accountable for the overall deliverables of a Microsoft Dynamics CRM technical team.
• Work with business groups to understand functional expectations and produce technical solutions and documentation.
• Conceptualize and design solutions, independently estimate delivery work, and lead and validate team estimates.
• Own engineering quality, people, operational stability, and alignment with business leadership.
• Set technical direction for the technical team and ensure solutions follow Microsoft/D365 best practices.
• Partner with Solution/Technical Architects on architecture decisions.
• Review and analyze business requirements and provide technical feasibility assessments and estimates.
• Manage D365 developers and QA/DevOps, including hiring, mentoring, performance reviews, career development, and team structure.
• Own engineering execution against the roadmap, milestones, dependencies, risks, and capacity.
• Remove blockers and ensure predictable delivery.
• Oversee integrations between D365 and Azure, ERPs, downstream and upstream systems, Power Platform, and data platforms.
• Participate in the Scrum process as a developer, including Program Increment Planning, Sprint Planning, Estimating, Daily Stand-ups, Sprint Demos, and Sprint retrospectives.

What you'll need

• 10+ years’ experience working in an IT environment.
• 6+ years’ strong experience in MS Dynamics 365 implementation and support.
• Extensive experience in C#, .NET, and JavaScript.
• Strong experience in Web API development and plug-ins.
• Strong experience in integration technologies, including SQL Server and KingswaySoft, to connect internal and third-party systems.
• Strong experience using Microsoft Azure DevOps, MS Visual Studio, and MS SQL Server.

Nice to have

• Bachelor’s degree in Computer Sciences or a related area.
• Experience with Power BI, SQL Server Integration Services, ASP.NET, and client-side JavaScript frameworks.
• Strong analytical and problem-solving skills.
• Experience working in a methodical and structured manner.
• Excellent presentation, written, and oral communication skills.
• Strong interpersonal skills to successfully team with software vendors, outsourcing partners, and internal business and IT associates.
• Ability to perform as an effective member in a team-oriented environment, maintain a positive attitude, and achieve desired results while working with minimal supervision.
• Enthusiasm for learning new skills and technologies, and passion for conveying knowledge.
• Excellent organization skills.

Details

• Based out of the Bengaluru, India office.