Software Systems Engineer

Overview

Senior ServiceNow Developer responsible for designing, developing, and enhancing ServiceNow solutions across ITSM and related modules, with end-to-end ownership in an Agile environment.

What you'll do

• Design, develop, and enhance ServiceNow solutions across ITSM and other modules including SPM, ITOM, and custom apps.
• Build custom functionality using Business Rules, Script Includes, Client Scripts, UI Policies, Flow Designer, and Workflows.
• Develop and maintain integrations using REST/SOAP APIs, IntegrationHub, and MID Server.
• Ensure implementations are high-quality, scalable, secure, and performant.
• Conduct code reviews, reduce technical debt, and follow ServiceNow best practices.
• Troubleshoot production issues and support root-cause analysis.
• Mentor junior developers and contribute to team knowledge sharing.

What you'll need

• 5+ years of hands-on ServiceNow development experience.
• Strong JavaScript skills for server-side and client-side scripting.
• Experience with ITSM processes including Incident, Problem, Change, and Request.
• Hands-on experience with Flow Designer, IntegrationHub, and REST APIs.
• Good understanding of ServiceNow architecture, data model, security, and performance tuning.
• Experience working in Agile/Scrum teams.
• ServiceNow CSA and ServiceNow CAD certifications.

Nice to have

• Experience with CMDB/CSDM, Discovery, and Domain Separation.
• Enterprise or large-scale implementation experience.

Details

• Location: IN-KA-Bangalore, India.
• Employment type: Full time.