Solution Architect

Overview

Solution Architect role focused on ServiceNow Workplace Service Delivery (WSD), translating client requirements into deliverable solutions in collaboration with Sales Pursuit and Delivery Teams.

What you'll do

• Design and develop scalable ServiceNow WSD solutions based on business requirements.
• Configure, customize, integrate, test, and deploy WSD functionality.
• Work across WSD capabilities such as Space Management, Workplace Reservations, Indoor Mapping, Visitor Management, Workplace Maintenance, and Workplace Case Management.
• Create technical designs and ensure solutions follow platform and architecture standards.
• Provide technical guidance to developers and support troubleshooting, code reviews, testing, and deployment.
• Collaborate with sales and delivery teams to develop a winnable and deliverable solution that underpins the client value proposition and business case.

What you'll need

• Must have skill: ServiceNow.
• Minimum 7.5 years of experience in ServiceNow.
• 15 years full time education.
• Strong hands-on ServiceNow development experience.
• Experience implementing ServiceNow WSD.
• Workplace Case Management experience.
• Good understanding of ServiceNow architecture, integrations, configuration, and customization.
• Ability to work as both a hands-on Developer and Solution Architect.
• Strong communication, problem-solving, and stakeholder management skills.

Details

• Based at the Bengaluru office.
• Location negotiable.