Solution Center Consultant, Associate

Overview

Lead the successful deployment and adoption of enterprise software solutions for customers, guiding implementations from discovery and solution design through deployment, training, and go-live support.

What you'll do

• Lead customer discovery sessions and requirements workshops to understand business needs and define implementation strategies.
• Translate customer requirements into scalable solution designs and implementation plans.
• Configure, deploy, and support enterprise software solutions while ensuring alignment with customer goals and best practices.
• Partner with project teams to manage implementation activities, timelines, risks, and deliverables.
• Facilitate testing, user acceptance activities, deployment readiness, and go-live support.
• Collaborate with Solution Architects, Product Management, Engineering, and Customer Success teams to drive successful project outcomes.
• Deliver customer training and enablement programs to support adoption and long-term success.
• Serve as a trusted advisor to customers by providing guidance, resolving challenges, and ensuring overall project success.
• Contribute to process improvements, implementation methodologies, and knowledge-sharing initiatives across the organization.

What you'll need

• Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field; equivalent experience will also be considered.
• Strong problem-solving skills and ability to analyze business and technical requirements.
• Excellent communication and collaboration skills with both technical and non-technical stakeholders.
• Ability to manage multiple priorities and deliver results in a customer-focused environment.

Nice to have

• 5+ years of experience implementing enterprise software solutions in a consulting, implementation, or technical delivery role.
• Experience leading customer implementations from requirements gathering and solution design through deployment and user adoption.
• Experience with Product Lifecycle Management (PLM) solutions, with Windchill experience strongly preferred.
• Proven ability to translate business requirements into scalable technical solutions and implementation plans.
• Experience managing customer stakeholders, resolving project risks, and driving successful business outcomes.
• Knowledge of enterprise software integrations, data migrations, change management, and system adoption best practices.

Details

• Location: Remote, USA.
• Not eligible for employment-based immigration sponsorship; applicants must be authorized to work in the United States without current or future sponsorship.
• Anticipated annual salary range: $66,500 - $138,200 (base salary plus on-target incentive compensation).