Solutions Engineer

Overview

Solutions Engineer responsible for the technical ownership of the merchant relationship from first sales conversation through live integration and beyond.

What you'll do

• Own technical discovery for prospective merchants, mapping their stack and constraints to the right Sezzle integration path.
• Lead product demos and technical presentations for merchant engineering and business stakeholders.
• Design integration solutions across Sezzle API, SDKs, and platform plugins (including custom builds).
• Write technical proposals and complete RFP and security questionnaire responses.
• Support merchant mobile app integrations using SDK implementation and checkout handoff approaches.
• Validate and troubleshoot integrations in sandbox and production, including launch readiness and live issue resolution.
• Translate recurring merchant needs into product feedback and follow them through to unblock launches.

What you'll need

• 4+ years in a customer-facing technical role such as solutions engineering, sales engineering, implementation, solutions architecture, or technical account management.
• Experience with mobile SDK integrations on iOS and Android, including guiding mobile developers and debugging failures.
• Hands-on experience with REST APIs and webhooks, and critical reading of API documentation.
• Working knowledge of web technologies including HTML, CSS, and JavaScript.
• Familiarity with at least one major e-commerce platform (Shopify, BigCommerce, Magento, WooCommerce, Wix).
• Ability to explain technical concepts to non-technical audiences and business context to engineers.

Details

• Location: Brazil; work mode: Remote.
• Employment type: Full-time.