Specialist, Business Analyst – Content Studio

Overview

Own business analysis for Content Studio, an AI-enabled content creation capability, turning business needs into clear, build-ready and traceable requirements and working hands-on with engineering, UX and implementation partners from discovery through release. The role is the Product Owner's day-to-day partner and is expected to grow into product ownership for defined features or components.

What you'll do

• Run discovery with business users to understand workflows, pain points and desired outcomes before writing requirements.
• Write user stories with clear acceptance criteria, edge cases and dependencies, and resolve open questions before development starts.
• Prepare refinement and sprint planning with the Product Owner, bringing a ready, sized backlog and a recommended priority order.
• Turn workflows into clear product behavior, including user flows, error handling and human-in-the-loop review points.
• Manage requirement changes and log scope decisions so everyone knows what changed and why.
• Work closely with engineering during sprints to clarify requirements and resolve open questions quickly.
• Get hands-on with Content Studio's AI features (prompts, agent inputs/outputs, brand rules) to confirm they meet requirements.
• Build a working understanding of the platform's architecture, integrations and APIs.
• Coordinate UAT with business users, capturing feedback, defects and gaps and following them through to resolution.
• Keep the Content Studio source of truth (Confluence/JIRA) current, including workflows, business rules, integrations, known limitations and the decision log.
• Maintain the decision log, open questions, risks and dependencies across internal and partner teams.
• Build compliance into requirements, including human-in-the-loop controls, AI labeling, auditability and alignment with AI and content policies.
• Share concise updates on progress, decisions, risks and releases with the Product Owner and stakeholders.
• Facilitate requirement workshops and working sessions that end in clear decisions and owners.
• Review vendor and partner solutions against documented requirements and raise gaps early.
• Act as the bridge between business and technical teams so both share the same understanding of what is being built and why.
• Maintain traceability from business need to story, test and released functionality.
• Capture feedback from content creators, brand teams and reviewers and turn it into prioritized backlog items.

What you'll need

• Bachelor's degree in Engineering, Computer Science, Information Technology or a related field.
• 4–5+ years of experience as a Business Analyst, Product Analyst, or Product Owner/Manager in digital products or technology delivery.
• Hands-on experience with GenAI tools or solutions, e.g., building, configuring or testing prompts, AI workflows, agents or LLM-based applications, beyond awareness level.
• Understanding of agentic AI concepts (agents, orchestration, tool use, guardrails, human-in-the-loop) and practical experience in pilots, proofs of concept or early rollouts.
• Strong requirements, user story, acceptance criteria and process mapping skills; experience in Agile/Scrum teams using JIRA and Confluence.
• Working technical literacy in APIs, integrations and data inputs/outputs, with the ability to engage credibly with engineers and vendors.
• Experience supporting UAT and validating solutions against requirements.
• Experience working directly with business users and turning feedback into rapid iterations.
• Excellent written and verbal communication; ability to work across a geographically distributed team (India, Europe, US).

Nice to have

• Experience with content management, marketing technology, Digital Asset Management or content supply chain platforms.
• Familiarity with the Adobe content ecosystem (e.g., Firefly, AEM Assets, Workfront) or Veeva Vault PromoMats.
• Familiarity with design systems or Figma-based creative workflows.
• Basic scripting or query skills (e.g., Python, SQL) or experience with low-code/AI agent builders.
• Product Owner certification (e.g., CSPO, PSPO) or experience owning backlog decisions for a product or feature area.
• Experience in pharma or other regulated environments; awareness of MLR/content review and AI governance considerations.
• Master's degree.

Details

• Location: Hyderabad (Hitec City Raidurg), Telangana, India.
• Hybrid work arrangement.
• Shift: 1st shift (day).
• Travel: 10%.
• Valid driving license required.
• Visa sponsorship: No.
• Relocation: Domestic.
• Employee status: Regular.