Specialist IS Engineer - ServiceNow IRM/TPRM

Overview

Design, develop and implement ServiceNow Integrated Risk Management (IRM) and Third-Party Risk Management (TPRM) solutions across the vendor and system risk lifecycle, acting as solution architect and platform administrator for the IRM/TPRM environment.

What you'll do

• Serve as the ServiceNow IRM/TPRM Solution Architect, defining scalable architecture, data models, integration patterns, and technical design standards aligned with enterprise risk management objectives.
• Act as the ServiceNow Platform Administrator, managing instance configuration, upgrades, patching, access controls, role-based permissions, governance policies, and overall platform health.
• Design, configure, and implement the ServiceNow IRM and TPRM modules to support the full vendor and system risk lifecycle, from onboarding and assessments through continuous monitoring and remediation.
• Define architectural standards for risk data structures, vendor tiering frameworks, scoring methodologies, and control libraries to ensure consistency and scalability.
• Lead technical design reviews, ensure adherence to ServiceNow best practices, and provide governance over customizations and integrations.
• Build and customize vendor and system risk workflows, questionnaires, Smart Assessments, and risk scoring models to enable effective vendor tiering and compliance assessments.
• Develop and enhance Management Workspaces, Service Portal, and UI Builder components to deliver intuitive, role-based user experiences.
• Automate and streamline processes using Flow Designer, Business Rules, Script Includes, Client Scripts, Record Producers, UI Policies, IntegrationHub, and Glide APIs.
• Design and manage integrations with third-party systems (e.g., security tools, ERP, procurement platforms, CMDB) to enable end-to-end risk visibility.
• Create dashboards, reports, and KPIs that provide visibility into risk posture, control effectiveness, vendor risk exposure, and remediation progress.
• Establish and enforce platform governance, security controls, data integrity standards, and change management processes.
• Partner with IRM, GRC, security, compliance, procurement, and enterprise architecture teams to align technical solutions with regulatory frameworks and enterprise risk strategy.
• Provide technical leadership, mentorship, and guidance to developers and administrators while driving continuous improvement of the ServiceNow platform.

What you'll need

• Bachelor's degree with 8+ years of experience.
• Minimum 8 years of hands-on ServiceNow development experience.
• 4+ years of hands-on ServiceNow development experience, including full-cycle implementation in ServiceNow IRM and Third Party Risk Management (TPRM) modules.
• Proven full-cycle implementation experience in ServiceNow IRM and TPRM modules.
• ServiceNow CSA, CIS-RC, CIS-TPRM or CAD certifications, or the willingness and ability to obtain them within 6 months of joining if not already held.
• Strong stakeholder engagement and communication skills.
• Ability to translate business risk requirements into scalable technical solutions.
• Self-driven with a strong ownership mindset.
• Detail-oriented and structured problem solver.
• Ability to work cross-functionally in a global environment.
• Ownership-driven and results-focused.

Details

• Location: Hyderabad, India.
• Onsite position.
• Candidates must be willing and able to work later or off-hours shifts as required by business needs.