Specialist Solution Engineer

Overview

As a Specialist Solutions Engineer, you act as a trusted advisor to strategic customers, combining industry knowledge and technical expertise to design Salesforce Service Cloud solutions that drive measurable business value.

What you'll do

• Partner with Account Executives and cross-functional teams for end-to-end solution engagements.
• Lead discovery sessions with customer stakeholders to understand business needs and priorities.
• Design and deliver presentations, demos, and solution concepts aligned to Service Cloud capabilities.
• Lead pilots and Proof of Concepts (PoCs) with technical guidance to ensure successful outcomes.
• Support pipeline generation via solution workshops, proposals, and RFP responses.
• Represent Salesforce Service Cloud at events, webinars, and executive briefings.

What you'll need

• 12+ years in solutions engineering, enterprise software consulting, or digital transformation roles.
• Strong presentation, communication, and storytelling skills.
• Ability to simplify complexity for diverse audiences.
• Proven experience navigating multi-stakeholder enterprise buying cycles.
• Customer-first mindset with problem-solving and solution design capabilities.
• Interest in AI, data, and automation and their impact on the future of work.

Details

• Location: Bangalore, India.