Sr Business Process Analyst

Overview

Sr Business Process Analyst for a pooled AI Automation Incubator role, working across the full automation lifecycle to discover, design, build, deploy, and scale intelligent automation.

What you'll do

• Lead day-to-day operational work using AI to improve analysis and decision quality.
• Redesign workflows with business leaders, defining what to automate, augment, or protect.
• Build and configure automation workflows and integrate them with enterprise systems via APIs/webhooks.
• Enable AI/ML components by setting confidence thresholds, fallback logic, and monitoring in production.
• Design measurement frameworks and track metrics like processing time, error rates, and override frequency.
• Support change management through onboarding, training, and structured stakeholder engagement.

What you'll need

• 3–5 years of experience in at least one of: process analysis, automation engineering, data analysis/BI, applied AI/ML, or change management.
• Experience structuring ambiguous problems.
• Experience with automation tools and API integrations.
• Proficiency in data tools with Excel required; SQL/BI preferred.
• Basic scripting required; Python strongly preferred.
• Ability to communicate across technical and non-technical audiences.
• Open to work in 3PM–12AM IST shift.

What you'll need

• Each automation deployment should include human-in-the-loop checkpoints, clear override mechanisms, and feedback loops from human decisions.

Details

• Location: Pune City, India.
• Shift: 3PM–12AM IST.