Sr. Clinical Configuration Analyst

Overview

Senior Clinical Configuration Analyst who configures platform requirements for Cohere Health's Platform-as-a-Service (PaaS) clients, working directly with client-facing team members on prior authorization automation.

What you'll do

• Ensure thorough understanding of client technical requirements to facilitate seamless configuration of platform requirements during new client implementations
• Test configurability of new product functionality, or enhanced existing functionality, built to accommodate custom client requirements
• Define test scenarios and success criteria for all new and existing client platform configurations
• Execute on configuration of platform requirements in accordance with project timelines and client expectations
• Triage and resolve technical issues, during end-to-end testing or post-implementation, in a timely manner to ensure client satisfaction
• Serve as a technical SME for client-facing analysts during each stage of the customer lifecycle, providing education and answers on configurability of client platform requirements and occasionally interfacing directly with clients to address issues
• Collaborate with Product, Development, Design, and Engineering to scope, develop, and implement internal configuration management tools that will help scale configuration work

What you'll need

• 3-6 years of professional experience in a Configuration Management role
• Bachelor's degree in Computer Science, Systems Engineering, or related field
• Ability to develop deep product expertise and leverage it to investigate issues and provide high-quality problem resolution
• Experience setting goals and meeting deadlines for multiple ongoing projects
• Experience interfacing with internal, cross-functional stakeholders and colleagues on the development of product enhancements
• Advanced proficiency in Excel, including advanced functions and data analysis
• Experience creating and updating JSON-based business rules to drive system behavior
• Familiarity with Jira for task tracking and project management
• Passion for improving the U.S. healthcare system and helping ensure every patient receives the best care possible
• Ability to work independently in a fast-paced environment

Nice to have

• Experience in HealthTech startups
• Advanced degree or certification in Computer Science, Systems Engineering or related field
• Proficiency with building and/or maintaining dashboards in self-service business intelligence tools such as Tableau or PowerBI
• Proficiency with using SQL to extract insights from complex healthcare data sets
• Understanding of healthcare systems, medical terminologies, clinical workflows, and regulations
• Fair understanding of Information Security practices, aligned to organization policies and procedures, and staying updated with ISMS roles assigned by department or process heads

Details

• Location: Hyderabad, Telangana, India
• Ability to commute or relocate to Hyderabad, Telangana before starting work (preferred)