Sr. D&T Analyst – Corporate Services

Overview

Senior individual contributor leading the technical delivery and lifecycle management of global process-mining and process-modeling solutions, from technical intake through operational adoption, using SAP Signavio, SAP S/4HANA, ERP systems and related data platforms.

What you'll do

• Lead technical intake, solution design, estimation and delivery planning for global process-mining and process-modeling initiatives, building on requirements defined with Process Owners and the business-facing process-mining role.
• Partner with the business-facing process-mining role, Process Owners and data owners to translate business requirements into technical requirements, data definitions, KPI logic, analytical acceptance criteria and traceable solution designs.
• Design, build and validate the data foundation for process mining, including source-data preparation, event logs, connectors, transformations, integrations and data-quality controls across SAP S/4HANA, ERP and related data platforms.
• Configure and deliver SAP Signavio process-mining and process-modeling solutions, including process discovery, process analysis and BPMN-based modeling where applicable.
• Provide technical leadership for workstreams and delivery partners by making solution decisions, setting technical direction, managing technical risks and dependencies, and ensuring quality across implementation activities.
• Lead technical testing, deployment, documentation, monitoring, maintenance, support and continuous enhancement across the solution lifecycle; coordinate business validation and user acceptance with the business-facing process-mining role and Process Owners.
• Enable adoption through clear technical documentation, solution walkthroughs, capability guidance and operational support.
• Partner with the business-facing process-mining role to support improvement outcomes, while maintaining D&T ownership of technical readiness, reliability and sustainability.
• Establish and apply reusable technical standards, delivery practices, architecture principles, data-quality controls, release practices and governance expectations for process-mining and modeling solutions.

What you'll need

• Bachelor's degree in computer science, information systems, engineering or a related field.
• 12+ years of overall professional experience, with at least 7–8 years as a Business Analyst or in a similar functional role.
• Seven or more years of experience in technical analysis, process mining, process modeling, data engineering, systems integration or a related technology discipline.
• Hands-on experience with process mining, process modeling and process analysis, including translating defined business requirements into scalable technical solutions and validating that solutions meet intended business use.
• Experience preparing, integrating and validating enterprise data for process analysis, including event logs, data transformations, connectors, integrations, data-quality controls and source-system dependencies.
• Experience with SAP Signavio and SAP ERP or SAP S/4HANA environments, including the relationship between source-system data and process-mining solutions.
• Experience leading technical testing, deployment, documentation, monitoring, maintenance, support and continuous enhancement of enterprise technology solutions.
• Demonstrated ability to lead technical workstreams, coordinate delivery partners, make solution decisions, manage risks and dependencies, and communicate technical concepts clearly to technical and business stakeholders.
• Excellent communication, problem-solving and analytical skills, with strong attention to detail.
• Proven expertise in stakeholder management, with ability to collaborate effectively across business and technical teams.
• Hands-on experience working in Agile environments, including backlog management, user story definition and sprint planning.
• Ability to create clear and concise documentation, including process flows, user stories and test cases.
• Knowledge of data governance tools and practices, with ability to apply governance principles to ServiceNow processes.
• Awareness of cybersecurity requirements related to enterprise platforms.
• Excellent analytical, communication and influencing skills, with ability to translate complex business needs into actionable requirements.

Nice to have

• Advanced experience with SAP Signavio, including complex implementations, solution design, technical configuration or development of reusable process-mining and process-modeling solutions.
• Experience applying BPMN or other recognized process-modeling standards and notation, with the ability to implement models that accurately represent agreed business processes.
• Process-mining, SAP Signavio, SAP, data, architecture or Agile certifications.
• Experience with Lean Six Sigma, continuous improvement or process-excellence methods and the ability to support technology-enabled improvement.
• Experience delivering global solutions with teams across regions and time zones.
• Demonstrated ability to influence without direct authority and partner effectively with process owners, business-facing process-mining practitioners, data owners and technical delivery partners while maintaining clear technical ownership.

Details

• Location: Powai, Mumbai, MH.
• Applicants must meet minimum age qualifications in the country in which the job is located.