Overview
Supervise a team of finance administrative associates in the Distributor Finance team, handling inbound and outbound pricing and support requests from distributors and Ecolab associates.
What you'll do
- Effectively manage processes and associates so they consistently deliver timely, high-quality results that meet or exceed service levels
- Ensure timely and accurate handling of inbound and outbound communication to Ecolab's distributor partners, sales field, and other internal support teams
- Address escalated issues from the Sales Field, Division Finance and Marketing, Credit, Ecolab's Distributor Partners, and Finance Administrative Specialists
- Maintain and create departmental standard operating procedures and ensure pricing activities follow desktop procedures
- Provide high-level supervisor support to enable a high-performing team
- Ensure timely and effective communication of pricing to distributor partners
- Coordinate and administer annual buy price change across divisions
- Perform pricing approvals in a timely manner and ensure proper distributor notice
- Complete new distributor setup and set program refund conditions
- Complete analytical support related to pricing activities
- Clearly articulate business direction and ensure it is understood and embraced by the team
- Drive team engagement by attracting, developing, and retaining high-potential associates
- Develop and report on team and individual performance metrics
- Drive continuous process improvement, collaboration, and change adaptation
- Drive results by building effective working relationships with other departments, divisions, and distributor partners
- Maintain a positive, professional approach through appropriate business communication
- Provide necessary support to execute key business-led initiatives
- Ensure recurring audit completion related to pricing and support activities
What you'll need
- Bachelor's degree in finance, accounting or economics
- 4+ years of business-related experience
- 1-2 years of supervisory experience
- Proven analytical and decision-making skills
- Ability to interact with internal and external stakeholders at all levels
- Effective oral and written communication skills and strong presentation skills
- Demonstrated project management and leadership skills
- Self-motivated, detail-oriented and process-oriented
- Previous experience in leading people and/or projects
- Advanced Microsoft Office: Excel, Word, Outlook, Access and PowerPoint
- Fluent English in speaking and writing
Nice to have
- 2-3 years of supervisory or leadership experience
- Ability to create, implement and continuously improve and optimize processes in a changing environment
- Knowledge of SAP with a clear understanding of financial processes
Details
- Location: Pune, Maharashtra, India
- Reports to Manager
Read the full description and apply on the company’s own careers page.