Sr. Manager - Paralegal

Overview

Lead the GBS Paralegal function within the GBS India Legal Center of Excellence, reporting to the Director of Legal, delivering consistent paralegal service across OHS, corporate/M&A and litigation workstreams.

What you'll do

• Lead and manage the GBS Paralegal function, ensuring consistent, high-quality support across OHS, corporate/M&A, and litigation workstreams
• Set standards, policies, procedures and service-delivery models for paralegal activities that work across different subject matters without forcing artificial uniformity
• Build team capability, set operating priorities, and keep the function aligned with Global Legal Function objectives
• Drive resource planning, workload balancing and operational efficiency across the paralegal team
• Build a culture of accountability, collaboration, continuous learning and service excellence
• Oversee entity management activities of the M&A/Corporate Paralegal workstream, including incorporation, dissolution, restructuring, maintenance, and governance compliance support
• Oversee board and committee support activities, including resolutions, minutes, governance documentation and statutory filings, ensuring accuracy and consistency
• Ensure corporate records are maintained accurately and in line with legal and regulatory requirements
• Coordinate with external counsel, company secretaries and local legal teams to support governance obligations across jurisdictions
• Monitor governance calendars and filing requirements across the entity portfolio
• Provide leadership and oversight for preparation, review, administration and maintenance of legal documentation across the paralegal team
• Ensure legal documentation processes are standardized, compliant and efficient, and maintain document quality standards and governance controls
• Partner with Legal, Compliance, Privacy, Risk and Regulatory Affairs teams to support key compliance initiatives, including OHS regulatory matters
• Coordinate legal documentation and responses related to audits, investigations, regulatory inquiries and litigation support activities
• Support implementation of governance and compliance programmes across regions
• Identify operational risks across the paralegal function and put appropriate mitigation measures in place
• Drive continuous improvement to lift service quality, efficiency and stakeholder satisfaction
• Maintain standard operating procedures, process maps, templates and playbooks across paralegal workstreams
• Monitor key performance indicators and service-delivery metrics for the function
• Oversee legal knowledge repositories, templates and document management systems used by the paralegal team
• Ensure legal information is maintained, organized, accessible and properly governed
• Contribute to broader legal transformation initiatives and best-practice implementation led by the Director
• Promote knowledge sharing and operational consistency across the paralegal function
• Build strong relationships with Legal leadership, Compliance, Finance, HR, Procurement, Internal Audit and business stakeholders
• Act as a trusted advisor on paralegal processes, governance matters and legal operational support requirements
• Coordinate with external counsel, regulators, government authorities and third-party service providers where required
• Lead, coach and develop team members
• Drive talent management, succession planning and employee engagement across the team
• Foster collaboration across the team's different workstreams and subject-matter areas
• Create an inclusive, supportive, high-performance team environment

What you'll need

• Bachelor's degree in Law, Legal Studies, Business Administration, Corporate Governance, or a related field
• 10+ years of experience in Paralegal, Corporate Governance, Legal Operations, or related legal support functions
• 5+ years of people leadership experience managing teams
• Extensive experience supporting multinational organizations in a complex regulatory environment
• Demonstrated experience in corporate governance, entity management, contract administration and legal documentation
• Proven ability to lead process improvement and operational excellence initiatives
• Experience partnering with senior legal and business stakeholders across geographies
• Working understanding of AI governance, responsible AI principles, and the legal implications of generative AI technologies
• Experience supporting legal digital transformation and legal service modernization initiatives
• Ability to read legal operations data and translate it into operational improvements and recommendations
• Experience working with distributed teams across regions in virtual and matrix environments
• Understanding of regulatory requirements relevant to healthcare, medical devices, pharmaceuticals, data privacy and corporate governance
• Demonstrated ability to drive adoption of new technologies and change initiatives across a legal organization

Nice to have

• Paralegal Certification, Legal Operations Certification, or equivalent professional qualification
• Advanced degree or relevant professional certifications
• Experience within healthcare, life sciences, pharmaceuticals, medical technology, or other highly regulated industries
• Certified Paralegal (CP), Advanced Certified Paralegal (ACP), Professional Paralegal (PP), Certified Legal Manager (CLM), Certified Information Privacy Professional (CIPP)
• Chartered Governance Professional (CGP) or corporate governance certifications through ICSA/CGI, the Society for Corporate Governance, or Diligent Governance Programs
• Legal technology and AI certifications (any), CLOC Legal Operations Certification, Lean Six Sigma Green Belt, Microsoft Power BI Certification, or generative AI programs for legal professionals
• Practical experience with Microsoft Copilot, Icertis/Ironclad CLM, Diligent Entities, and Legal Tracker/Brightflag

Details

• Location: Bengaluru, Karnataka, India
• Hybrid work environment
• Reports to the Director of Legal