Sr. Manager - Talent Acquisition 4D

Overview

Lead the end-to-end global Talent Acquisition Operations and Pre-Boarding Services function, ensuring seamless candidate-to-employee transition, superior stakeholder experience, operational excellence, and compliance across all regions.

What you'll do

• Lead end-to-end global TA Operations, including interview scheduling, offer management, pre-boarding, onboarding readiness, and candidate lifecycle management, ensuring SLAs, quality, and stakeholder expectations are consistently met.
• Oversee global background screening operations, vendor performance, compliance requirements, risk mitigation, and timely resolution of exceptions and escalations.
• Drive process standardization, documentation, governance, automation, and continuous improvement initiatives to enhance efficiency, scalability, and service quality.
• Identify operational risks, establish contingency and succession plans, ensure knowledge retention, and build adequate cross-training and backup coverage for critical processes.
• Partner with Talent Acquisition, HR, Payroll, IT, business leaders, and external vendors; manage escalations; and provide regular service, risk, and performance updates to leadership.
• Lead, coach, and develop a global team of recruiters, coordinators, and specialists, driving performance, engagement, capability building, workforce planning, and succession readiness.
• Manage operational dashboards, analyze hiring and onboarding trends, provide actionable insights, and leverage data to improve candidate experience and operational performance.

What you'll need

• Relevant years of HR Shared Services, Talent Acquisition Operations, HR Operations, or People Services experience.
• Relevant years of people leadership experience.
• Experience supporting global stakeholders across multiple regions.
• Experience managing high-volume hiring and onboarding operations.
• Strong expertise in recruitment operations, pre-boarding, onboarding, background screening, workforce administration, and HR shared services.
• Proven ability to lead and develop teams, manage global stakeholders, drive change, influence decision-making, and communicate effectively with senior leadership.
• Experience in process improvement, documentation, governance, automation initiatives, business continuity planning, and mitigating operational risks.
• Strong analytical capabilities with experience in reporting, dashboard management, workforce analytics, data interpretation, and root cause analysis.
• Proficiency in ATS platforms, HRIS systems (Workday, Oracle, SuccessFactors), ServiceNow, Power BI, and advanced Microsoft Excel.
• Bachelors - HR/Industrial Relations, Bachelors - Human Resource Management, Bachelors - Psychology, Masters - Business Administration, or Masters - Human Resource Management.
• Language: English (Required), Advanced - C1.

Nice to have

• Professional in Human Resources (PHR) certification.
• Senior Professional in Human Resources (SPHR) certification.
• Strong customer-centric mindset.
• Ability to operate in a fast-paced global environment.
• High attention to detail and risk awareness.
• Proven record of driving operational transformation.
• Strong documentation and knowledge-management capabilities.
• Ability to build resilient teams and reduce key-person dependencies.

Details

• Location: Unit No. 1901, Cignus, Powai, Mumbai.
• Job type: Regular, office work.
• Shift: Night Job (India).