Overview
Sr Platform Engineer responsible for operating, administering, configuring, developing, and improving the ServiceNow platform. The role supports end users, IT teams, analysts, and stakeholders across ServiceNow solutions and platform operations.
What you'll do
- Support, administer, and maintain the ServiceNow platform, midservers, and integration points.
- Troubleshoot and resolve ServiceNow incidents, bugs, defects, and user issues.
- Configure, implement, and enhance ServiceNow applications and processes.
- Develop reports, technical documentation, and process documentation.
- Implement ServiceNow code for releases, upgrades, and instance clones.
- Monitor platform health, usage, compliance, and application performance.
- Train junior team members on ServiceNow subject matter expertise.
What you'll need
- 5+ years supporting ServiceNow implementation, administration, configuration, and development in a medium or large enterprise.
- Certified ServiceNow System Administrator certification.
- Bachelor’s degree in computer science or a related field.
- 2+ years of experience with ServiceNow workflows or Flow Designer.
- Experience configuring ServiceNow applications including APO, ITSM, ITOM, HR, CSM, SPM, PA, APM, or AI Agents.
- Experience with ServiceNow administration, production support, integrations, data migration, and instance upgrades.
- Ability to work independently and with a team, with strong problem-solving skills and attention to detail.
Nice to have
- ServiceNow Accounts Payable Operations experience.
- ServiceNow Certified Implementation Specialist certification.
Details
- Location: Bangalore, Karnataka, India.
Read the full description and apply on the company’s own careers page.
