Technical Engineer ServiceNow

Overview

ServiceNow Technical Engineer role in Bangalore, acting as a technical expert and strategic partner across the ServiceNow ecosystem.

What you'll do

• Design, implement, and manage complex ServiceNow integrations across multiple modules.
• Collaborate with internal stakeholders to gather business needs and translate requirements into ServiceNow solutions.
• Engage with teams as a spokesperson/trusted advisor to bridge technical and business discussions.
• Participate in implementing the ServiceNow enhancements roadmap, including adoption of AI technologies.
• Ensure optimal platform performance and scalability while staying current with ServiceNow advancements.

What you'll need

• Minimum 4 years of hands-on ServiceNow experience.
• Experience delivering ServiceNow implementations in large enterprise environments.
• Experience working in global and cross-functional teams.
• Understanding of end-to-end business and IT service management processes.
• Experience working in Agile and DevOps delivery environments.
• Bachelor's or Master's degree in Computer Science, Information Systems, Engineering, or related field.

• ServiceNow platform configuration and development.
• JavaScript, Flow Designer, Business Rules, Client Scripts, and UI Policies.
• Integrations using REST/SOAP APIs.
• Reporting and dashboard creation.
• Ability to develop Service Catalog and workflows.
• CMDB/CSDM and Service Mapping exposure.