Sr. Sales Content and Knowledge Specialist

Overview

Own the global sales content and knowledge strategy, structure and governance behind the seller experience, including business ownership of Highspot.

What you'll do

• Own and evolve the global sales content and knowledge strategy aligned to seller needs and revenue priorities.
• Create and maintain a seller content blueprint defining the resources needed by role, sales moment and priority selling motion.
• Serve as business owner for Highspot, shaping seller experience, governance, roadmap priorities, adoption and realized value.
• Define and govern information architecture, taxonomy, metadata, navigation, search, lifecycle and publishing standards.
• Build a scalable cross-functional publisher model with clear standards, ownership, onboarding and quality controls.
• Identify content gaps, duplication and lifecycle issues and drive rationalization, ownership and continuous improvement.
• Use search, usage, engagement and seller feedback to improve findability and help content owners make better decisions.
• Build the trusted knowledge foundation required for AI-enabled seller discovery, guidance and assistance.
• Apply platform AI and automation where they improve discovery, curation, recommendations, maintenance or self-service.

What you'll need

• 8+ years of relevant Sales Enablement, Revenue Enablement, content strategy, knowledge management or enablement-platform experience.
• Experience owning enterprise content, knowledge or enablement-platform strategy in a complex environment.
• Strong knowledge of information architecture, taxonomy, search/findability, content lifecycle and distributed publishing.
• Experience with a sales enablement platform.
• Strong analytical, governance and cross-functional influence skills.

Nice to have

• 10+ years of relevant experience.
• Highspot experience.

Details

• Location: Hyderabad, India.