SuccessFactors - HR System Analyst

Overview

Manage and improve Euromonitor's global HR technology platform, with a primary focus on SAP SuccessFactors across Employee Central and Performance Management, and support the rollout of the Compensation module.

What you'll do

• Administer and maintain SAP SuccessFactors to provide a stable, secure and effective global HR platform.
• Manage configuration, data processes and issue resolution within Employee Central.
• Maintain and improve Performance Management processes, forms and system functionality.
• Support the design, testing, implementation and ongoing administration of the SuccessFactors Compensation module.
• Monitor, maintain and troubleshoot key integrations between HR and enterprise applications.
• Provide lightweight administration and user support for the recruitment platform.
• Investigate, prioritise and resolve system incidents and service requests, keeping stakeholders informed.
• Identify and deliver practical improvements to system configuration, processes and automation.
• Work with HR, Technology, vendors and business stakeholders to understand requirements and deliver sustainable solutions.
• Maintain data integrity, access controls, configuration records, testing evidence and operating procedures.
• Assess SuccessFactors releases, coordinate regression testing and document recommended actions.
• Build and maintain reports; support data uploads, validation, reconciliation and controlled mass changes.
• Prepare test scenarios and evidence, track defects, coordinate retesting and support controlled production deployment.
• Maintain role-based permissions, workflows, business rules, picklists and templates within approved controls.
• Follow incident, problem, change and release management processes, including root-cause analysis.
• Maintain knowledge articles and deliver system demonstrations, guidance and training for HR users and administrators.

What you'll need

• Proven experience administering SAP SuccessFactors in a complex or global organisation.
• Strong practical knowledge of SuccessFactors Employee Central and Performance Management.
• Experience supporting the implementation or administration of SuccessFactors Compensation.
• Sound understanding of HR systems integrations, interfaces and data flows.
• Strong analytical and troubleshooting skills, with the ability to identify root causes and deliver reliable solutions.
• Knowledge of HR processes, employee data, access controls and data governance.
• Experience supporting a recruitment platform.
• Strong stakeholder management, organisation and communication skills, with a record of taking work from inception through to completion.
• Practical experience of SuccessFactors release cycles, regression testing and UAT coordination.
• Experience with HR reporting, data validation, reconciliation and controlled mass changes.
• Working knowledge of role-based permissions, workflows, business rules, picklists and templates.
• Experience using Jira, Azure DevOps or a comparable agile work-management tool.

Nice to have

• Knowledge of Workable or SmartRecruiters.
• Relevant SAP SuccessFactors training or certification.

Details

• Location: Bengaluru, Karnataka, India.
• Hybrid working (#LI-HYBRID).