Team Lead - Operations

Overview

Lead and develop a team of Account Executives to drive digital marketing strategy, campaign performance and revenue growth for clients.

What you'll do

• Lead and mentor a team of Account Executives, providing guidance on digital marketing strategy, client communication, and performance optimization.
• Set clear performance goals and KPIs for the team, regularly reviewing and assessing progress to ensure targets are met.
• Facilitate ongoing training and development to enhance team skills, stay updated on industry trends, and adopt best practices.
• Foster a collaborative, motivated team environment focused on achieving both individual and group success.
• Drive revenue growth by identifying opportunities for cross-selling, upselling, and enhancing existing client accounts through innovative digital strategies.
• Work closely with the sales and account management teams to align campaign goals with client objectives and maximize ROI.
• Collaborate with the creative, content, and analytics teams to execute high-impact campaigns across channels (SEO, PPC, social media, email marketing, etc.).
• Provide strategic insights and recommendations to clients, aimed at increasing traffic, conversions, and overall campaign performance.
• Continuously assess and improve processes to streamline workflow, optimize resource allocation, and enhance overall efficiency.
• Implement and promote the use of automation tools to increase productivity, reduce manual work, and drive campaign efficiency.

What you'll need

• Experience in sales, customer support, account management, marketing, or consulting.
• 3+ years of experience managing and developing a team.
• 8+ years of work experience in sales, account management, customer support, marketing, or consulting.
• BA/BS degree or equivalent practical experience.
• Experience working against assigned revenue targets and driving sustainable growth.
• Experience motivating, inspiring, and driving teams to achieve sustainable growth.
• Mandatory skills: Team Management, Problem-Solving, Critical-Thinking, Digital Marketing, Display Advertising, Programmatic-Advertising, Advertising Sale, Account Management, Presentation Skills, Analytical Skills.

Details

• Location: Bangalore, India.
• Experience: 3+ years.