Technical Architect

Overview

Design and manage complex Salesforce solutions for customers, including scalable CRM, integration, development, and enterprise AI architectures. Lead technical delivery from requirements through implementation, governance, performance evaluation, and troubleshooting.

What you'll do

• Collaborate with client stakeholders to define requirements, deliverables, and expectations.
• Translate business requirements into scalable Salesforce and Agentforce solutions.
• Lead technical design sessions and document architecture aligned with business objectives.
• Govern Salesforce projects, coding standards, code reviews, and technical delivery.
• Manage custom development, integrations, and data migration activities.
• Evaluate AI performance and business value with customers.
• Participate in pre-sales discovery, technical deep dives, and proof-of-concept development.

What you'll need

• 9–14 years of CRM experience, including at least 6 years on the Salesforce platform.
• Degree or equivalent proven experience.
• Expert knowledge of Salesforce products, including Sales, Service, Community, and Marketing Clouds.
• Experience designing scalable systems, integrations, large web-based systems, or complete software products.
• Knowledge of architecture, design patterns, data sharing, security, authentication, and large data volumes.
• Fluency with AI coding assistants and development tools such as Copilot, Cursor, and Claude.
• Active Salesforce certifications or ability to obtain relevant certifications upon hire.

Details

• Travel to client sites is estimated at 50–75%.
• Location: Bangalore, India.