Technical Documentation Coordinator, Level 1-2

Overview

Coordinate technical documentation for customer orders, handling document transmittals to clients and sub-suppliers and keeping project documentation reported and compliant with agreed specifications and terms.

What you'll do

• Fulfill documentation requirements when an order is received and manage all documentation transmittals to client and sub-suppliers.
• Work directly with internal and external stakeholders to ensure project documentation activity is regularly reported to the client.
• Examine documents to verify completeness and accuracy of data and resolve discrepancies with document originators.
• Maintain a document control record management system and/or hardcopy documents to ensure compliance with applicable and required standards.
• Process documentation through designated software in a timely manner.
• Provide efficient support to the Customer Service Order Fulfillment (CSOF) team, including customer key communications, key performance metric calculation, meeting arrangements, training coordination, agenda updates and other critical department activities.
• Develop and maintain procedures and standards for document development, production, approval, distribution and amendment.
• Ensure a clean definition of documentation requirements before commencement of work on an assigned project.
• Prepare a detailed Document List with a submission schedule at the commencement of each assigned project, and maintain an updated Project Documentation schedule throughout the project.
• Demonstrate ownership and accountability for total project execution performance and safety, from project initiation to completion.
• Other duties as assigned.

What you'll need

• HS Diploma / GED and/or 0-2 years relevant experience.
• Strong verbal and written skills.
• Proficiency with MS Office products, particularly Excel and Word.
• Attention to detail and ability to meet due dates.
• Advanced organizational skills and the ability to prioritize and manage multiple tasks and projects simultaneously.
• Demonstrated self-starter attitude with the ability to see efforts through to completion.
• Experience in documentation software.

Nice to have

• Knowledge of SAP/Oracle.
• Experience using Windchill.
• Experience using PDF suite.

Details

• Location: Bengaluru, India.