Technical Enablement Architect

Overview

Serve as the primary subject matter expert for Palo Alto Networks portfolios, architecting technical enablement programs that accelerate field readiness, product adoption and technical success.

What you'll do

• Architect and drive the NetSec and SASE readiness strategy and multi-quarter enablement roadmap.
• Architect role-based learning journeys, including instructor-led training, digital learning, labs, simulations, certifications, and AI-powered learning experiences.
• Define technical proficiency standards and readiness metrics for new products and technologies.
• Lead readiness planning for major product launches, ensuring learning assets and certifications are available prior to General Availability.
• Design certification frameworks, assessments, labs, and mastery programs that drive technical excellence.
• Deliver technical presentations and workshops while serving as a trusted advisor across the Network Security and SASE ecosystem.
• Use field feedback, performance metrics, and business outcomes to continuously improve readiness programs.

What you'll need

• 7+ years of experience in a customer-facing, technical, or enablement-focused role such as Systems Engineering, Solution Architecture, Professional Services, Technical Marketing with expertise in Network Security, SASE and/or SecOps technologies.
• Hands-on experience designing, deploying, troubleshooting, or supporting enterprise security solutions.
• Strong presentation and facilitation skills, with experience delivering technical content to diverse audiences.
• Demonstrated ability to simplify complex technical concepts and translate them into scalable learning experiences, technical guidance, or best practices.
• Proven ability to build credibility and trusted relationships with technical practitioners, managers, and senior leaders.
• Experience creating or delivering technical training, enablement programs, certifications, workshops, or other knowledge-sharing initiatives.
• Demonstrated proficiency with generative AI tools and AI-powered learning, productivity, or enablement platforms.

Nice to have

• Experience designing multi-modal enablement programs: ILT, OLX, labs, simulations, and certifications.
• Experience leading certification development (JTA facilitation, IDW participation or leadership).
• Experience managing NPI-driven content cycles across multiple formats.
• PCNSE, PCNSA, PCCSE, or equivalent.
• Experience with Demostack, Reprise, or similar simulation tools.
• Background in Systems Engineering, MSSP, Professional Services, Customer Success or channel partner technical roles.

Details

• Remote role, US location (TX).
• Ability to travel up to 30% annually.
• Base salary range $192,000.00 - $264,000.00 per year, plus restricted stock units and bonus.
• No immigration sponsorship available for this position.