UX Writer

Overview

Own UX writing and content design across the Emergent product, shaping clear, intuitive, and engaging experiences for users of AI-powered and agentic software.

What you'll do

• Own UX writing and content design across the Emergent product.
• Partner with Product Managers, Designers, Engineers, Researchers, and business stakeholders to shape product experiences from early concepts through launch.
• Translate complex product, technical, and AI concepts into simple, accessible, and user-friendly language.
• Write and refine UI copy across onboarding, navigation, empty states, errors, notifications, tooltips, prompts, forms, and other interaction points.
• Develop content strategies and voice-and-tone guidelines for a consistent product experience across the platform.
• Collaborate with UX Researchers and Product Designers to understand user needs, behaviors, pain points, and language preferences, and translate insights into better product experiences.
• Use content to simplify complex workflows, reduce user confusion, improve usability, and drive activation, engagement, and adoption.
• Establish and evolve content standards, patterns, terminology, and reusable content components across the product.
• Work with Design Systems and Product teams to build and scale content patterns consistently across experiences.
• Advocate for clear, inclusive, accessible, and human-centered communication throughout the product.
• Present content decisions and recommendations to stakeholders, articulating the user and business rationale behind them.
• Contribute to UX writing processes, documentation, content workflows, and content operations.

What you'll need

• 4–7 years of hands-on experience in UX Writing, Content Design, Product Writing, or a closely related field.
• Strong experience writing for digital products.
• Deep understanding of how language shapes user experience and behavior.
• Ability to simplify complex concepts and workflows into clear, concise, and intuitive product experiences.
• Experience collaborating with Product Managers, Designers, Researchers, and Engineers in cross-functional product teams.
• Strong understanding of UX principles, information architecture, user journeys, interaction design, and usability.
• Excellent command of written English, with strong attention to clarity, tone, grammar, consistency, and detail.
• Ability to develop and maintain voice-and-tone guidelines, content principles, terminology, and UX writing standards.
• Strong storytelling and communication skills, including the ability to explain and defend content decisions using user and business context.
• Experience with design and collaboration tools such as Figma, FigJam, Miro, Notion, or similar.
• Ability to work independently in a fast-paced environment with ambiguity, evolving priorities, and incomplete information.
• Portfolio demonstrating strong UX writing or content design work and the impact of content decisions on product experience, usability, or business outcomes.

Nice to have

• Experience working on B2C products, consumer applications, AI-powered products, agentic AI, SaaS, marketplaces, or other complex digital products.
• Experience designing content for AI interactions, AI-generated experiences, conversational interfaces, prompts, or agentic workflows.
• Experience building or scaling content design systems, content guidelines, or UX writing operations.
• Familiarity with user research, usability testing, experimentation, and product analytics.
• Experience working on 0→1 products or early-stage products with high ambiguity and rapidly evolving requirements.
• Experience with accessibility and inclusive content design.
• Experience working with localization or designing content for global audiences.

Details

• Location: Bangalore.
• Work from office.
• Daily lunch and dinner are provided.
• Family insurance coverage of 5 Lakhs is provided for you and your family.
• Unlimited paid time off is provided.