Vendor Enrollment Representative I

Overview

Outbound calling role within the Paymode-X Vendor Enrollment team, focused on enrolling vendors and suppliers in the Paymode-X business-to-business settlement network, primarily through the no-cost Paymode-X Basic offering.

What you'll do

• Maintain an ongoing average of 7 enrollments per day or higher.
• Place 100+ outbound calls per day to warm leads to drive Paymode-X vendor enrollments (95+% of working day).
• Convert vendor leads to enrollments via high-volume outbound phone calls and email, with calls as the primary activity.
• Assist vendors with questions related to the enrollment process.
• Educate vendors on the various aspects of the Paymode-X service to drive enrollment in the network.
• Present product value propositions concisely and understandably to audiences with varying levels of financial services expertise.
• Ensure customer satisfaction is at the forefront of all enrollment activities.
• Develop strong relationships with other teams to build collaboration and identify opportunities to improve efficiencies and processes.
• Function in a team atmosphere, work toward aggressive goals, and manage organization and time effectively.
• Continually improve yourself and find innovative ways to increase performance.

What you'll need

• Strong verbal and written communication skills.
• Ability to function in a team atmosphere, appreciate aggressive goals, and possess superior organization and time management skills.
• Ability to be successful in a fast-paced environment that rewards hard work and self-motivation.
• 2+ years of experience working directly with customers in an outbound calling environment.
• Graduation is a must.

Nice to have

• Outbound calling experience in a sales or customer service role.
• Salesforce.com experience.

Details

• Location: Bangalore, India.