Wholesale Specialist

Overview

Support the Head of Wholesale & Merchandising in driving the commercial performance, operational excellence, and retail execution of Cartier's watches wholesale network across India.

What you'll do

• Monitor monthly, quarterly, and annual sell-in and sell-out performance against agreed targets across all wholesale partners and WPOS.
• Analyse performance by partner, POS, collection, product category, and key commercial KPIs; identify gaps, risks, and growth opportunities.
• Track ASP, precious and high-end watch contribution, like-for-like growth, and sales productivity; recommend corrective actions.
• Support budgets, forecasts, target allocations, partner reviews, and management presentations.
• Drive consistent execution of Cartier retail guidelines, visual merchandising standards, brand presentation, and client experience practices.
• Conduct regular POS visits and reviews covering sales performance, product availability, staffing, display, and operational compliance.
• Maintain an action tracker, follow up on execution gaps, and ensure timely closure of corrective actions.
• Coordinate operational readiness for approved POS openings, renovations, and relocations against agreed timelines and standards.
• Maintain regular engagement with wholesale partners, store managers, and POS teams to execute agreed business plans.
• Coordinate targets, forecasts, product allocations, events, commercial initiatives, and operational priorities.
• Track partner commitments and follow up on action points; escalate significant risks and issues to the Head of Wholesale & Merchandising.
• Support approved partner incentive programmes and sales campaigns, ensuring compliance with Maison approvals and guidelines.
• Plan and coordinate product, collection, selling-skills, client experience, and watchmaking training for partner sales teams.
• Support onboarding and training of new employees and teams ahead of POS openings.
• Ensure teams can communicate Cartier collection stories, iconic references, precious watches, and high-end watchmaking effectively.
• Track training completion and effectiveness through store visits, feedback, and sales performance.
• Coordinate with merchandising, supply chain, and wholesale teams to support appropriate product availability and assortment execution.
• Monitor stock availability, assortment gaps, stock cover, ageing inventory, and slow-moving references; recommend corrective actions.
• Support implementation of assortment guidelines, allocation priorities, replenishment, and product launches.
• Monitor compliance with agreed stock and consignment policies, including stock audits and partner follow-up.
• Track sell-in, sell-out, ASP, product mix, POS productivity, stock productivity, and other agreed KPIs.
• Analyze variances versus budget and last year, explain key business drivers, and propose actionable recommendations.
• Maintain centralized trackers for POS performance, training, operational issues, openings, and action plans.
• Drive implementation of Cartier client experience standards and agreed client registration and Cartier Care KPIs.
• Ensure approved brand assets, Maison guidelines, and commercial procedures are followed; escalate significant compliance concerns.
• Coordinate with Finance, Supply Chain, Marketing, Training, Customer Service, Retail, and other relevant teams to resolve operational requirements.
• Follow up on orders, shipments, stock availability, and partner issues with the relevant internal stakeholders.
• Support approved marketing activities, in-store events, launches, and communication of commercial priorities to partners.

What you'll need

• Approximately 5-8 years of experience in luxury watches, premium retail, wholesale, or luxury brand management.
• Bachelor's degree in Business Administration, Marketing, Retail Management, or a related discipline.
• Experience working with wholesale accounts, multi-brand retail environments, or a network of points of sale.
• Understanding of commercial planning, sales performance management, retail operations, and merchandising fundamentals.
• Experience with targets, forecasting, business analytics, and performance dashboards.
• Proficiency in Microsoft Excel and PowerPoint.

Nice to have

• An MBA.
• Exposure to SAP, CRM, or business intelligence tools.

Details

• Location: New Delhi, India.