Workday Payroll Post Production Consultant (India)

Overview

Workday Payroll Post Production Consultant working directly with clients to deliver and support Workday Payroll solutions, based in India on a fixed hours schedule (12:30 PM - 9:30 PM IST).

What you'll do

• Work directly with clients to deliver high-quality Workday Payroll solutions across multiple industries to meet, enhance and optimize the client's business needs.
• Work directly with clients, solving Workday Payroll issues as they arise.
• Actively participate in internal training updates and opportunities to share one's skills and learnings with others within the organization.
• Assist with internal initiatives, as assigned, designed to improve the team, department or company.
• Occasionally assist with client payroll processing on an as-needed basis.
• Utilize Workday experience and knowledge to develop sales material and scope projects as needed by the sales team (Senior/Principal Level).

What you'll need

• Workday Payroll Certification.
• 1+ years Workday Payroll post-production support experience with a Workday partner, for customers of all sizes.
• Knowledge in payroll checklists, earnings and deductions, pay groups, general ledger, costing allocations, audit alerts, approval processes, and security rules.
• Advanced knowledge of Microsoft Office Suite, particularly Microsoft Excel.
• Passion for exceptional customer service and customer collaboration.
• Ability to prioritize and manage multiple client requests and/or tickets to meet customer deliverables.
• Strong communication skills, both written and oral.
• Ability to interact and collaborate effectively with clients and co-workers in a positive manner that engenders confidence and trust.
• Good problem solver with ability to consider alternative and diverse perspectives.
• Recommended internet bandwidth of 20Mbps.
• Fluent in English.

Details

• Location: India, remote.
• Employment type: Full-Time Employee.
• Hours: 12:30 PM - 9:30 PM IST.
• Physical requirements: prolonged periods of sitting at a desk and working on a computer.
• A company-configured machine will be shipped upon hire.