Workforce Planner

Overview

The Resource Planner drives workforce planning from the front lines, supporting pursuits and projects through identification and deployment of talent, and supporting Sector and Service leaders and WFP Directors to manage conflicts, drive contribution and improve data quality.

What you'll do

• Engage regularly with team managers to maximize billability and reliability of forecasts.
• Monitor and actively manage the demand marketplace, owning demand within remit and supporting the wider network with requests that may otherwise be missed.
• Own the quality and accuracy of the 12-week look ahead for team managers within remit.
• Proactively engage team managers to identify work and demand that can be planned in advance for Design & Engineering.
• Provide regular feedback and insight from dashboards to key stakeholders to enable informed decisions.
• Identify and recommend recruitment needs to relevant stakeholders in a timely manner.
• Maximize the use of soft booking and pre-planning practices.
• Actively support mobilization and de-mobilization of talent to projects.
• Act as the primary point of contact for talent looking for new opportunities and ensure all information is documented in the system.
• Develop a strong understanding of the team you are aligned to, in order to provide strong recommendations.
• Build strong and approachable relationships with pursuit leaders or project managers and support them by identifying suitable resource options.
• Establish and maintain a strong network with team managers, taking a solution-driven approach while holding others to account.
• Identify gaps or inaccuracies in workforce planning data and seek to resolve issues.
• Support the onboarding of new joiners and complete profiles on WFP Tags.
• Engage regularly with Sector and Industry leads who commonly engage with talent to understand client talent requirements.
• Continuously enrich workforce data.
• Identify and escalate supply and demand risks.
• Address behaviours or practices that may compromise the best outcomes for Arcadis where possible and escalate concerns appropriately.
• Provide early warning and visibility to Sector WFP Directors on supply gaps or oversupply.
• Escalate unexpected changes and leverage the WFP network to find solutions.
• Act as the key point of contact within pursuits to find suitable talent or profiles that support sales.
• Identify key attributes clients are looking for and integrate them into WFP Tags to maximize value.
• Support the prioritisation of top tier clients or major opportunities.
• Act as the point of contact for Tier 3-4 client teams.

What you'll need

• Experience in workforce planning, resource planning, deployment coordination or similar operational planning roles within the AEC or related professional services industry.
• Deep understanding of workforce analytics and forecasting, including how demand signals, forecast accuracy and billability influence deployment decisions.
• Strong collaboration and stakeholder management skills, with the ability to build strong relationships with Team Managers, Project Managers, Pursuit Leaders, Account Leaders and Talent Acquisition partners while maintaining appropriate challenge and accountability.
• Knowledge of regional talent trends, labor markets and basic employment law relevant to workforce planning and deployment.
• Analytical and data-driven, with the ability to identify gaps in data, manage planning inputs and improve accuracy and completeness of workforce information.
• Change management and transformation expertise, with the ability to support evolving processes, behaviours and adoption of workforce planning tools and ways of working.
• Detailed knowledge of processes and systems that drive workforce planning data, WFP tags and demand matching, or the ability to quickly build that knowledge in a comparable environment.
• Client-oriented, solution-driven mindset, with the ability to understand client and pursuit needs and translate them into practical resource planning actions.
• Strong communication skills, able to provide timely feedback, recommendations and early warnings on supply and demand risks.
• Ability to manage competing priorities, escalate risks appropriately and leverage networks to identify suitable talent for pursuits and projects.
• Understanding of commercial drivers such as utilization, billability and project margins, and their impact on resource planning decisions.
• Ability to influence stakeholders and drive adherence to workforce planning practices without direct authority.
• Ability to make informed resource allocation recommendations, balancing competing priorities, business needs and workforce constraints.
• Leadership style that empowers Arcadians, promotes accountability and continuous improvement, and supports a healthy, inclusive and high-engagement culture aligned to the Arcadis Leadership profile of being curious, driving success and igniting passion.
• Degree level education in a relevant technical or commercial discipline such as business, operations, human resources, analytics or a related field, or equivalent practical experience.

Details

• Location: Bangalore, Karnataka, India.