Workplace Experience Coordinator

Overview

As a Workplace Experience Coordinator, you own the day-to-day workplace experience and act as a first point of contact for employees, visitors, and partners.

What you'll do

• Provide warm, professional hospitality as the first contact in the office.
• Own day-to-day workplace experience, proactively resolving issues and escalating as needed.
• Maintain workplace readiness by supporting cleanliness, stocking, safety, and shared-space availability.
• Handle office operations including mail, supplies, snacks/inventory, and service follow-up.
• Coordinate and support on-site and remote events, including set-up, logistics, and post-event reset.
• Coordinate vendors/building partners for facilities needs and support site inspections/assessments.

What you'll need

• 2-3 years minimum prior relevant experience in hospitality, facility/property management, operations, and/or commercial real estate knowledge.
• Strong operational mindset focused on employee and visitor experiences.
• Ability to manage multiple priorities and time-sensitive tasks with attention to detail.
• Excellent written and verbal communication skills across email/Slack/in-person.
• Comfort using AI tools to support productivity and efficiency.
• Proficiency with Google Workspace and Microsoft Office; comfort using Jira, help desk tools, and Slack.
• Professional, positive, solutions-oriented customer service approach under pressure.

Details

• On-site work mode in Mumbai, MH.
• Scheduled weekly hours: 40.