Accounts Receivable Executive

Overview

Accounts Receivable Executive responsible for cash application activities for Wiley Global, including lockbox and wire payments, refunds, cash deposits and payment allocations, while supporting collections and customer service teams.

What you'll do

• Allocate customer payments against outstanding invoices, covering wires, lockbox, payment allocations and refunds.
• Post customer payments timely and accurately.
• Cross-verify the customer account before initiating a refund.
• Follow customer instructions for payment allocations.
• Respond to simple and straightforward customer queries within SLA, providing authentic information.
• Coordinate chargeback queries between customer service and controllers and close chargeback cases in a timely manner to avoid penalties.
• Meet KPIs and SLAs for clients, ensuring accurate payment processing.
• Provide daily reporting of cash applications, sharing accurate and timely information to support business decision making and analysis.
• Ensure compliance with internal controls and support audits.

What you'll need

• Bachelor's degree in Accounting.
• 1 to 3 years of shared service accounting experience.
• Understanding of the general cash application process.
• SAP experience.
• Good knowledge of Excel.
• Ability to manage a high volume of transactional work with a high degree of accuracy.
• Effective communication skills, with proven ability to communicate with internal business partners at various levels.
• Ability to prioritize workload, multitask and meet deadlines.
• Willingness to establish and maintain effective working relationships.
• Dynamic, initiative-driven, results-oriented and flexible.

Details

• Location: Noida, Uttar Pradesh, India.
• Flexibility to work in shifts.