Overview
Support the Global Value Management (GVM) team by coordinating workshops, preparing customer research for target enterprise accounts, and tracking acquisition account progress.
What you'll do
- Schedule and coordinate customer workshops for each target account, coordinating account teams and GVM Acquisition Consultants across time zones.
- Carry out customer research for each target account using established tools and the defined process.
- Make sure research outputs and pre-read materials are complete and shared with attendees before each workshop.
- Capture workshop outputs and actions, and log them in the tracker.
- Send post-workshop summaries and confirm owners and dates for next steps.
- Share workshop outputs with the sales development team so follow-up can start promptly.
- Track follow-up activity by account and record meetings secured.
- Record customer feedback and keep materials up to date so the latest version is always the one in use.
- Own the tracker across all target accounts.
- Schedule GVM involvement in follow-on meetings and reviews as accounts progress.
- Chase actions and owners, and flag accounts that have stalled or missed a milestone.
- Keep the tracker and CRM records in step, raising gaps with account teams and Sales Operations.
What you'll need
- Experience in a coordination, administration or operations role, ideally supporting sales or customer-facing teams.
- Strong calendar management, including scheduling across multiple time zones and busy diaries.
- Excellent organisation, with the ability to track many accounts, actions and deadlines at once.
- High attention to detail and reliable follow-through, including politely chasing people for updates.
- Confidence working with account teams and senior stakeholders.
- Experience carrying out structured company research using online sources and defined tools.
- Strong working knowledge of Google Workspace, especially spreadsheets for tracking.
- Exceptional written and spoken English, with the ability to write short, structured summaries and updates.
- Willingness to work rotating shifts covering APJ, EMEA and US time zones, including early-morning and late-evening hours IST.
Nice to have
- Experience using Google Workspace and Salesforce.
- Exposure to SDR, BDR or sales pipeline processes.
- Experience supporting teams that operate at a global or enterprise level.
Details
- Location: Bangalore, India.
- Onsite role.
- Rotating shifts covering APJ, EMEA and US time zones, including early-morning and late-evening hours IST.
Read the full description and apply on the company’s own careers page.