AM Cold Chain - West

Overview

The Area Manager, Cold Chain - West is responsible for deploying and managing a robust cold chain network across the assigned geography, including the maintenance and deployment of Visi Coolers in retail environments.

What you'll do

• Execute the strategy for deployment of a robust cold chain network across assigned geography.
• Ensure the maintenance and deployment of Visi Coolers in the appropriate manner across various retail environments.
• Communicate effectively with all stakeholders to ensure full support from relevant Operational and Sales teams in executing the strategy.
• Develop strong external business relationships and networks with key players in the cold chain, including links with key customers as required in TT/NCD/MT in the assigned territory.
• Manage the Cold Chain service network to deliver high quality and reliable service to retailers.
• Ensure the process to track and monitor safety, quality and availability of Visi Coolers at retail stores.
• Execute the process to assess performance and business growth of Visi Coolers at retail stores.
• Contribute to the design, development and testing of new Visi Cooler designs and innovations.
• Ensure adherence to Visicooler deployment SOP.
• Change retailer behaviour to keep Visi Coolers switched on 24 x 365.
• Refurbish and redeploy pulled-out assets and ensure sustainability.
• Ensure optimum asset inventory for deployment and warehouse space utilization through continuous refurbishment and periodic scrapping of pulled-out assets.
• Plan depot-wise VC stocking, coordinate with manufacturer, depot and 3P to procure and stock coolers for uninterrupted deployment as per plan.
• Ensure commercial compliance by organising quarterly VC stock audits, ensuring stock accuracy, and reconciling and resolving any discrepancies.
• Plan spare part inventory and maintain MSL for faster resolution time and improved customer satisfaction.
• Build capability of technicians, support staff and sales frontend team through regular trainings, interactions and mentoring.
• Participate in and contribute to the design, development and testing of Visi-related innovations and processes.
• Complete tracking and management of QR code sticker distribution and consumption.
• Focus on asset utilisation and drive its productivity and VPO norms.
• Process service bills monthly, validate them against agreed terms and rates, and ensure timely payment processing for 3P.

What you'll need

• 8+ years of field experience in end-to-end management of a cold chain in an FMCG environment.
• Education qualification: BTech/M.Tech.
• Technically sound, with an understanding of mechanics and RAC.
• Strong analytical ability, with strong Excel skills or other analytical tools.
• Effective communicator and good orator, good at PPTs.
• Multitasking abilities with quick decision making.
• Self-starter and self-driven.
• Ability to drive continuous improvement.
• Ability to interpret customer, competitor and channel sales data and extract insights.
• Ability to collaborate and work across functions while leveraging considerable influence.

Nice to have

• Preferably from an FMCG company.

Details

• Location: India (Remote).
• Within-country travel; relocation support available. For candidates voluntarily moving internationally, minimal support is offered through the Volunteer International Transfer Policy.
• Job type: Regular, Sales Operations.