Analyst/Sr Analyst- GHR Operations

Overview

Analyst or Senior Analyst in Global HR Central Services at MUFG, delivering client-facing HR operations across the employee lifecycle, reporting to an Assistant Vice President.

What you'll do

• Manage end-to-end administration of employee leave of absence cases, including statutory and non-statutory leave (e.g., maternity, paternity, parental leave, disability, sick leave, and other approved absences).
• Act as primary point of contact for leave-related queries, providing guidance and support to employees and managers throughout the leave lifecycle.
• Manage leave cases through to resolution with clear communication, timely updates, and adherence to defined timelines.
• Escalate complex or high-risk cases (e.g., long-term absence, sensitive employee situations) to senior stakeholders as appropriate.
• Support payroll input and employee data changes in HR systems as required.
• Support end-to-end administration of involuntary terminations, including redundancies, terminations, and mutual separations.
• Prepare and process severance documentation, ensuring accuracy and compliance with internal policies and legal requirements.
• Coordinate with various HR teams and stakeholders to ensure timely and compliant execution of severance processes.
• Track severance cases and ensure approvals, timelines, and milestones are met.
• Support preparation of severance package inputs in coordination with other HR teams.
• Manage severance communications ensuring confidentiality and consistency.
• Support reporting and analysis as required and identify opportunities to improve and streamline severance processes.
• Provide operational and administrative support to Global and Regional HR Business Partners on a wide range of ad hoc initiatives, projects, and business requirements.
• Support organizational restructuring and workforce realignment, ensuring accurate translation and implementation of organizational design changes within Workday and related HR systems.
• Administer and coordinate PE management processes, ensuring timely execution, compliance, and documentation.
• Execute the end-to-end Breach Notification process, including tracking, coordination, stakeholder communication, documentation, and follow-up actions.
• Conduct employee exit interviews, document feedback, identify key themes and trends, and ensure completion of all associated offboarding activities.
• Execute immigration-related activities, including work pass administration, tracking, and compliance monitoring, as well as Return-to-Office (RTO) and hybrid working arrangements.
• Execute end-to-end administration of employee probation reviews and contract renewals, including monitoring deadlines, coordinating approvals, communicating with stakeholders, and maintaining accurate employee records.
• Prepare reports and perform simple analysis where needed.
• Act as key point of coordination between HR stakeholders, employees, managers, and external vendors (where required) to ensure efficient delivery of HR operational processes and services.
• Maintain accurate employee data within HR systems, ensuring integrity and completeness.
• Produce HR documentation including letters and statutory documentation as required, and ensure proper document management (filing, archiving, and retention).
• Ensure activities are executed in line with policies, procedures, and regulations, support internal and external HR audits, and identify and escalate risks, issues, and exceptions within control frameworks.
• Maintain awareness of employment legislation and regulatory changes.
• Identify opportunities to streamline and automate HR processes, support implementation of process improvements and standardization initiatives, and contribute to initiatives enhancing service delivery.
• Build effective relationships with employees, managers, COEs, Country HR Heads, and Global/Regional HR Business Partners, and collaborate across regions to promote consistency and best practice.

Details

• Location: MUFG Global Service Private Ltd., Bengaluru (BCIT).
• Reporting to: Assistant Vice President.