Application Engineer- Presales Chiller

Overview

Provide technical product application support (mechanical plus electrical knowledge) to sales teams pursuing air cooled chiller equipment sales opportunities in the India market.

What you'll do

• Respond to field sales inquiries related to chiller and heat pump application, technical and manufacturing capabilities in connection with product specifications.
• Identify and guide field sales toward solutions necessary to meet customer requirements.
• Support projects with requirements of several products and optimize the final scope of supply.
• Review and evaluate special options requirements and support SQ (Special Quote) needs by providing cost and lead time estimates.
• Develop subcomponent specifications, engage and negotiate with suppliers, and analyze factory manufacturing capability.
• Support field sales on technical clarifications with customers, potentially requiring direct engagement with customers.
• Guide field sales and key customers on system design approaches and enhance competitive advantage by specifying tailored equipment packages.
• Balance chiller performance with sub-system components and features.
• Align field support with knowledge of chiller products available in the market and with regional product strategy.
• Define specifications for chillers and sub-systems in support of project opportunities.
• Monitor and analyze frequent questions, requests and pitfalls to identify new applications, develop new special quotation offerings, and guide global product teams.
• Provide material for literature applications, product presentations and training materials.
• Collect and offer constructive feedback to global product teams on resources, tools and documentation available to field sales and customers.
• Deliver training presentations on product changes and new products to field sales and key customers.
• Engage in industry organizations and technical seminars.
• Monitor and offer formal comment on product and application relevant codes and standards.

What you'll need

• BE/B.Tech in Mechanical or Electrical.
• Minimum 3 years of HVAC or refrigeration related experience in application engineering, product engineering or technical marketing.
• Technically savvy, with strong knowledge of application and field practices related to air cooled chillers.
• Proficiency in Microsoft Office Suite applications.
• Strong verbal and written English skills.

Nice to have

• Demonstrated business management skills in a product application environment.

Details

• Location: Pune, Maharashtra, India.