Application Support Engineer

Overview

As an Application Support Engineer, you will act as a software detective, identifying and resolving issues within multiple components of critical business systems to keep applications running smoothly for business operations.

What you'll do

• Perform independently and become a subject matter expert (SME).
• Actively participate and contribute in team discussions.
• Contribute solutions to work-related problems.
• Assist in documenting processes and procedures to enhance team knowledge.
• Engage with stakeholders to gather requirements and provide feedback on system performance.
• Collaborate with team members to troubleshoot software problems and analyze system performance.
• Engage with users to understand their challenges and implement solutions that enhance system functionality and user experience.

What you'll need

• Epic Systems experience: minimum 3 years.
• Certified in Resolute Professional Billing Administration.
• Strong analytical skills to diagnose and resolve software issues.
• Experience with troubleshooting and debugging applications.
• Familiarity with system integration and data flow management.
• Ability to communicate technical information effectively to non-technical users.
• 15 years full-time education.

Details

• Location: Chennai office.