Application Support Engineer

Overview

Serve as an Application Support Engineer acting as a software detective to identify and resolve issues across multiple components of critical business systems. Ensure the smooth operation, reliability, performance and availability of critical applications through proactive problem-solving and collaboration.

What you'll do

• Perform independently and become an SME.
• Participate actively and contribute to team discussions.
• Contribute solutions to work-related problems.
• Collaborate with cross-functional teams to ensure timely resolution of application issues.
• Document troubleshooting steps and solutions to build a knowledge base for future reference.
• Monitor system performance and proactively identify potential areas of improvement.
• Assist junior team members by sharing knowledge and providing guidance on complex issues.

What you'll need

• Minimum 3 years of experience in Oracle ADF.
• 15 years full-time education.
• Proficiency in Oracle ADF.
• Strong problem-solving skills with the ability to analyze and resolve complex application issues.
• Experience in debugging and troubleshooting multi-tier applications.
• Familiarity with application lifecycle management and support processes.
• Ability to work effectively in a collaborative team environment and communicate technical information clearly.
• Understanding of software development methodologies and best practices related to application support.

Details

• Based at the Bengaluru office.