Application Support Engineer

Overview

Act as a software detective, providing a dynamic service that identifies and solves issues within multiple components of critical business systems.

What you'll do

• Perform independently and become a subject matter expert (SME).
• Actively participate in and contribute to team discussions.
• Contribute solutions to work-related problems.
• Collaborate with cross-functional teams to understand system dependencies and the impact of issues.
• Document troubleshooting steps and resolutions to build a knowledge base for future reference.
• Assist in implementing process improvements to enhance system stability and support efficiency.
• Support junior team members by sharing knowledge and providing guidance on complex issues.

What you'll need

• Proficiency in Databricks Unified Data Analytics Platform.
• Minimum 3 years of experience in Databricks Unified Data Analytics Platform.
• 15 years of full-time education.
• Experience with cloud-based data platforms and distributed computing environments.
• Strong problem-solving skills with the ability to analyze logs and system metrics.
• Familiarity with scripting languages to automate routine tasks and support activities.
• Ability to work with monitoring tools to detect and respond to system anomalies.
• Good communication skills to collaborate effectively with technical and non-technical stakeholders.

Details

• Based at the Bengaluru office.