Application Support Engineer

Overview

Act as a software detective, providing dynamic service to identify and solve issues within multiple components of critical business systems.

What you'll do

• Perform independently and become a subject matter expert (SME).
• Actively participate and contribute in team discussions.
• Contribute solutions to work-related problems.
• Collaborate with cross-functional teams to ensure timely resolution of system issues.
• Document and communicate findings and solutions clearly to stakeholders.
• Assist in the continuous improvement of support processes and tools.
• Provide guidance and support to junior team members to foster their development.

What you'll need

• Proficiency in Red Hat OS Administration.
• Strong knowledge of Linux system architecture and command-line tools.
• Experience in troubleshooting and resolving operating system and application issues.
• Familiarity with system monitoring and performance tuning techniques.
• Ability to manage user permissions, security settings, and system updates effectively.
• Understanding of scripting languages to automate routine tasks and improve efficiency.
• Minimum 2 years of experience in Red Hat OS Administration.
• 15 years full-time education.

Details

• Location: Gurugram office.