Assistant Facility Manager Tech

Overview

Assistant Facility Manager (Technical) supporting critical facility operations at a client site running 24x7, ensuring uninterrupted availability of critical equipment and infrastructure.

What you'll do

• Oversee day-to-day operations of critical infrastructure including HVAC, electrical distribution, UPS and DG sets, fire and life safety systems, BMS and other mechanical and electrical assets to maximize uptime.
• Manage shift schedules and technical teams to guarantee continuous coverage.
• Respond promptly to equipment breakdowns and minimize downtime through root-cause analysis and corrective action.
• Track all events and activities for audit, governance and improvement.
• Develop, implement and monitor preventive maintenance calendars for critical and non-critical assets in line with OEM recommendations and client requirements.
• Drive proactive maintenance through condition monitoring, predictive maintenance where applicable, and trend analysis of equipment performance data.
• Manage annual maintenance contracts (AMCs) with OEMs and third-party vendors, ensuring timely renewal and execution.
• Track vendor visit schedules and service reports, verify compliance with contracted scope of work, and escalate gaps in vendor performance.
• Maintain updated AMC documentation and ensure spare parts availability aligned with contract terms.
• Coordinate vendors across MEP, housekeeping, security and specialized technical services, ensuring quality, timelines and safety compliance.
• Conduct vendor performance reviews, support invoice verification and maintain strong vendor relationships for emergency responsiveness.
• Track and achieve defined SLAs and KPIs related to equipment uptime, response and resolution times, and maintenance compliance.
• Prepare regular SLA reporting, update dashboards and participate in client governance reviews.
• Support site-level sustainability programs such as energy optimization, water conservation, waste management and emissions tracking, including data collection and reporting.
• Serve as the key technical point of contact for the client on-site, addressing escalations and communicating transparently during incidents or planned shutdowns.
• Present maintenance and performance updates in periodic client review meetings.
• Maintain accurate records including PM logs, breakdown reports, AMC files, statutory compliance documentation and safety checklists in line with EHS standards.

What you'll need

• Diploma or bachelor's degree in Electrical, Mechanical or Electronics Engineering.
• Minimum 4 to 7 years of relevant experience in facility management or technical operations.
• Demonstrated experience handling HVAC, electrical, fire and life safety systems, and BMS.
• Proven experience in vendor and AMC management.
• Strong technical troubleshooting ability across MEP systems.
• Working knowledge of preventive and predictive maintenance practices.
• Familiarity with CAFM/CMMS tools for maintenance tracking.
• Sound understanding of EHS and statutory compliance requirements.
• Strong vendor negotiation and coordination skills.
• Excellent client relationship management and communication abilities.
• Ability to work under pressure in a high-availability, time-critical environment, including rotational shifts.

Nice to have

• Experience in a critical 24x7 environment such as BFSI or other highly regulated environments with regular audit requirements.

Details

• On-site at client facility in Gurugram, Haryana.
• Requires availability to support a 24x7 operational schedule, including rotational shifts, weekends and emergency response as needed.
• Scheduled weekly hours: 48.
• Reports to Facility Manager / Site Lead.