Overview
Support clients with auto insurance policies and P&C claims-related activities, including policy servicing, coverage recommendations, issue resolution, and records management.
What you'll do
- Assist clients with inquiries regarding auto insurance policies, providing clear and accurate information.
- Evaluate client insurance needs and recommend appropriate coverage options to ensure adequate protection.
- Accurately and efficiently process policy changes, updates, and endorsements.
- Resolve client concerns and issues in a professional and timely manner, maintaining high customer satisfaction.
- Collaborate with insurance agents and underwriters to ensure policy accuracy and regulatory compliance.
- Maintain detailed records of client interactions, policy updates, and resolutions for audit and reporting purposes.
- Support continuous improvement initiatives by providing feedback on processes and identifying opportunities for enhanced efficiency.
What you'll need
- Bachelor's degree in Actuarial Science, Economics, Finance, or Risk Management and Insurance.
- Master's degree in Statistics.
- Required skills in Claims Management, Data Management, Insurance, and Property & Casualty Insurance.
- English language proficiency at Intermediate - B1 level.
Nice to have
- Associate in Claims (AIC) certification from The Institutes (USA).
- Certified Fraud Examiner (CFE) certification from ACFE.
- Certified Insurance Counselor (CIC) certification from American Academy of Professional Coders (AAPC).
- Chartered Property Casualty Underwriter (CPCU) certification from Insurance Institute of America (IIA).
Details
- Location: Gurgaon, India.
- Work mode: Hybrid.
- Work shift: Day Job (India).
- Employment type: Regular.
Read the full description and apply on the company’s own careers page.