Associate Integration Engineer - Tools for IT

Overview

Associate Integration Engineer supporting enterprise applications and SaaS platforms through administrative and operational support, including lifecycle activities and integration work.

What you'll do

• Provide day-to-day administration and operational support for enterprise applications, SaaS platforms, and internally developed applications.
• Support application lifecycle activities including onboarding, upgrades, maintenance, enhancements, and retirement.
• Maintain governance standards, access management, security controls, and role-based permissions.
• Support security, audit, and regulatory compliance and keep application documentation and operating procedures.
• Assist with software licensing management, monitoring utilization, and optimizing license allocation.
• Support API integrations, automation initiatives, and workflow improvements.
• Maintain accurate ticket hygiene for incidents, changes, and requests.

What you'll need

• Bachelor’s degree in computer science, Information Technology, Information Systems, or a related field.
• Minimum 2 years of experience supporting enterprise applications, SaaS platforms, or application operations.
• Working knowledge of software licensing models and license compliance concepts.
• Exposure to evaluating software solutions and supporting Proof of Concepts (POCs) or technology assessments.
• Working knowledge of application governance, access management, and security practices.
• Familiarity with application integrations and platform administration concepts.
• Strong analytical, organizational, and communication skills to work with stakeholders and follow procedures.

Nice to have

• Exposure to enterprise platforms such as Microsoft Azure, Azure DevOps, Microsoft Visual Studio, GitHub, SharePoint Online, boomi.com, or Atlassian Suite.

Details

• Works under the direction of Senior Application Support Engineers.