Associate Systems Developer

Overview

The Associate Systems Developer supports the day-to-day operation, monitoring, testing and maintenance of business automation solutions built primarily on Microsoft Power Platform and RPA technologies. The role focuses on first-level troubleshooting, documented recovery procedures, testing and production support, with opportunities to contribute to low-complexity enhancements under the guidance of experienced developers.

What you'll do

• Monitor scheduled automation jobs and identify failed, terminated or incomplete executions.
• Perform initial troubleshooting using execution logs, error messages, alerts and approved support procedures.
• Restart, reprocess or recover automation jobs by following documented Runbooks and validate successful completion.
• Create, update and track incidents/service requests with clear evidence; escalate issues requiring deeper technical investigation to L2 support.
• Execute regression testing for application patches, upgrades, migrations and configuration changes; prepare test data and capture evidence.
• Support BAT/UAT, production deployments, hypercare and post-deployment validation for new or changed automations.
• Maintain PDDs, SDDs, Runbooks, known-error records and troubleshooting documentation.
• Perform routine maintenance, minor configuration changes and low-complexity automation enhancements.
• Develop or modify basic Power Automate workflows and Power Apps components; work with SharePoint, Dataverse and SQL as required.
• Use existing APIs/connectors according to solution specifications and support basic Power Automate Desktop or Blue Prism activities where applicable.
• Identify recurring failures and improvement opportunities and work with L2 developers to improve automation stability.
• Participate in scheduled support rotations and communicate clearly with business, application and technical teams during incidents.

What you'll need

• 1-2 years of relevant experience in RPA, automation development, application support or software development.
• Working knowledge of Microsoft Power Automate and exposure to Power Apps, SharePoint, Dataverse and SQL.
• Basic understanding of REST APIs, system integrations, programming/scripting and relational databases.
• Ability to interpret logs and troubleshoot routine automation failures using structured procedures.
• Strong analytical, problem-solving, documentation and communication skills.
• Ability to manage multiple priorities, follow defined procedures and work independently on routine issues.
• Bachelor's degree in Computer Science, Information Technology, Engineering or a related discipline, or an equivalent combination of education and relevant experience.

Nice to have

• Exposure to ServiceNow or another incident/change management platform is desirable.

Details

• Location: Bangalore, India.
• Work schedule: Standard, Monday-Friday.
• Work environment: Office.