Calibration Engineer

Overview

Serve as the calibration engineer and subject matter expert for MR systems and upgrades, performing calibration and service at customer sites during installation.

What you'll do

• Under minimal supervision, lead, troubleshoot and complete calibration of designated MR systems and New Product Introduction (NPI) in a timely manner.
• Maintain tools and test equipment properly and ensure they are calibrated.
• Proactively engage and communicate with Account Community on calibration status throughout the phase for designated customers.
• Maintain timely closure of all service activities.
• Utilize the GEHC escalation process as needed, and work with region and national support to define and implement corrective action plans to resolve system issues in a timely manner.
• When not scheduled for calibrations, support local service teams with service calls, preventative maintenance and field modification instructions as needed.
• May assist and/or train less experienced MR Field Engineers during calibration.

What you'll need

• Bachelor's or Associate's degree in Electrical Engineering, Mechanical Engineering, Biomedical Engineering, or related field; or Military Externship Program; or High School Diploma/GED and a minimum 4 years of experience servicing electronic equipment.
• Experience interfacing with both internal team members and external customers as part of a solution-based process.
• Experience with web applications as well as Microsoft suite of products.
• Must comply with vendor credentialing requirements.
• Must have and maintain a valid Driver's License.
• Willingness to be available after hours and occasional weekends for critical issues as necessary.
• Up to 50% overnight travel required, dependent on geographical location or the needs of the business.
• Legal authorization to work in the U.S. is required; visa sponsorship is not offered.
• Able to lift, carry, push and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods; reach at, above and below shoulder level; and have good hand and finger dexterity. Seek assistance from another GEHC employee if no lift aids are available and the item is greater than 50 lbs.

Nice to have

• Soldering experience.
• Ability to work with limited supervision.
• Highly organized with ability to manage own schedule.
• Experience working with project managers.
• Experience reading blueprints and equipment schematics.
• Adaptability.
• Strong problem-solving skills.

Details

• Requires onsite work at customer locations; a company car is provided.
• Must be willing to work in the Los Angeles, CA area as well as extended travel outside the area.
• Relocation assistance provided.